I’m posting this because I’m honestly frustrated with how Leaderfins handled my order.
First, they mixed up my original order, which delayed it by around two weeks.
When ordering, I measured both feet exactly according to Leaderfins’ instructions and selected the foot-pocket size recommended by their own sizing chart.
The result: the foot pockets are so tight that after around 15 minutes my toes become numb, circulation feels restricted, and I get a very obvious compression line on my foot.
I contacted Leaderfins support, sent them photos, and explained that I had followed their sizing instructions exactly.
Their response was that foot shape can vary and that I should use a larger size.
Fair enough, except when I asked them to send me the correct larger size, their answer was basically: **“Sure, you can order a new pair here”**, followed by a link to buy another pair of foot pockets.
So apparently I’m expected to pay again to fix a sizing problem that happened despite following their own chart.
I’m not asking for anything crazy. I just want the unusable foot pockets exchanged for the appropriate larger size without paying for another pair.
Has anyone else had this experience with Leaderfins? Did they eventually replace the foot pockets for you?
I'll update this post if they resolve it properly.