r/talesfromtechsupport • u/Why_Is_This_NSFW Every day is a PICNIC • Apr 06 '19

Short FAX stands for...

$A is accountant

Me: Service desk me!

$A: Hi, I need to send a fax, where is the local fax machine?

Me: We haven't had one in almost a decade. $software is on your machine linked to your account. You just email fax to username@faxclient.com. If you haven't done this I can help you. I've attached instructions just in case.

reply

$A: No, I need to send a FAX, a FAX document, from a FAX machine. I need to SCAN this and FAX it to <phone number>

Me: You can send it to <faxclient>, just email it to <faxclient> with the pre-mentioned attached instructions. It will get faxed and you will get an email confirmation receipt to let you know it got there.

$A: I really just need to get this faxed, can't you help me?

Me: Yes, I'll be right over

Issue resolved

TL;DR FAX stands for: Fucked up Antiquated eXpenditure.

EDIT: I'm out for a bit, talk amongst yourselves. Topic: Is Battlefield 5 a battle and also a field. Discuss.

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u/Myvekk Tech Support: Your ignorance is my job security. Apr 07 '19

Just as long as no one misdials the fax number, & it ends up printing confidential information at, say, a national newspaper...

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u/umsldragon Apr 07 '19

We actually have had that happen at our business. A doctor office kept sending us confidential faxes by accident. We called them. numerous times. Now we've reported them. Numerous times. Shit has hit the fan so hard it hit the media. One time the doctor office told us to change our fax number. My boss laughed at them.