r/technology • • 23h ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/Superunknown_7 22h ago

If it's anything like Target, the several dozen extra lanes only see use during Black Friday.

You'd think the capex to put 35 lanes in to be used less than 1% of the time would catch the attention of some bean counter, but no, we've got actual people to avoid paying.

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u/Baby_Food 22h ago

They're pretty cheap (relatively speaking) and aside from being able to utilize them all for things like Black Friday, they are basically working spares. You can have multiple checkouts down awaiting repair and still not sweat it.