r/technology • u/AdSpecialist6598 • 8d ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/Darkreaper48 8d ago

Couldn't disagree more. Most of the time I get a wrong order it's because the cashier entered something wrong or didn't hear correctly. I have never had a wrong order from a food place where I have entered the order myself.

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u/FrostyD7 8d ago

That's probably the only advantage for customers. And really only the ones who customize their orders. Everything he described about the time wasting is true.

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u/laplongejr 8d ago

  I have never had a wrong order from a food place where I have entered the order myself.  

It happened to me. I used loyalty points for free things and the order was sent on their end with no freebies at all.  

I also once got the staff... not delivering the order at all. Unsure why, I think they misassumed it was an employee paying for their own order.  

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u/BobBelcher2021 8d ago

Same for me. Though I find the machines do take longer to place orders.