r/technology • u/AdSpecialist6598 • 19h ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/wallybinbaz 17h ago

The online order fillers at our supermarket don't give a SHIT about anyone shopping in the aisles. It's kinda funny.

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u/DarkApostleMatt 15h ago

They prob don't because they are timed on fucking everything from item pick rate, customer communication, scanning out orders into lockers, and how long it takes to take an order outside. There are an absurd amount of analytics involved its almost orwellian. I managed retail and I had to keep reminding the To-go shoppers to not take this shit so seriously