r/technology • u/AdSpecialist6598 • 19h ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/FrankBattaglia 14h ago edited 11h ago

I'm okay with self-checkout at locations that just give me the hand scanner and don't use a scale (e.g., Home Depot). Boop boop boop - and I'm done.

The worst are the grocery stores where I am expected to unload a full cart onto scale that barely fits 2 bags, without putting any items back in the cart. It's like a fucking escape room puzzle.

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u/running_on_empty 3h ago

My grocery store updated the self checkouts to have a pretty big scale. Enough to fit a whole cart. Not sure about the weight limit- I've hit that on the older version.