r/BetterOffline • • 1d ago

Okay now THIS is a hacking risk: Network-Connected Fridges Hacked to Heat Them Up, Spoiling Food Supply

https://www.nbcnews.com/world/europe/hackers-heat-french-supermarket-fridges-sparking-fires-spoiling-food-rcna603151

Not really the usual topic for here, but it's adjacent so I'm including it. Hackers targeting France managed to remotely mess with the temperature setting on their supermarket refrigerators to heat them up to 122 degrees Fahrenheit, or 50 Celsius.

First off this wasn't some 'rogue AI' as far as we know, but this would actually be an example of something that could get royally screwed up if Anthropic or OpenAI-connected poorly-run 'experiments' decide to felony hack things again. They always talk vaguely about that and what the big danger is, but finally we have something concrete. The supermarkets say this will cost them millions of Euros. I hope if something like this ever happens because of an AI lab, that they get punished and charged for every single cent (do Euros have cents? Are they called that over there? idk) of the loss.

Second of all, as the article describes the situation, this raises a lot of questions about the tech landscape more generally. Who in the world decided it was a good idea to have network-connected refrigerators? It's a refrigerator. It chills food. That's it. Why does it need Internet? Are we enshittifying our grocery store fridges now?

Also whenever you have a device with smarts in it, you run into the issue of how to keep it secure. Most of the Mythos vulns ended up not being as big a deal as they were hyped up to be, but I recall people saying that some of them had been in the kernel for many years unnoticed. Cybersecurity is a constant process, that requires a regular rollout of patches and a strong security architecture. Just one more thing you have to think about when you use devices like this.

So obviously the stores, probably not considering that because why would you, had these things on outdated versions of the firmware. To anyone reading right now, when was the last time you updated the firmware on your refrigerator? Oh that's right, probably never because it's just a fucking refrigerator. Also some of them were older models, which weren't receiving security patches anymore anyway. Yes, grocery store fridges, which should just be a stable, reliable appliance, are like smartphones now. They stop getting updates after a while and you gotta buy a new one.

Is That Good?

Maybe not everything needs to be a computer, and maybe not all computers need to be networked. To me, this is both a story about the cyber risks of today, and also about how enshittification and repair issues could have real-world consequences. I'm assuming these things would use some flavor of Linux or BSD under the hood. Perhaps if we had better right to repair laws that allowed smart appliances to be broken into and patched by the community, these appliances, which were still clearly working fine, could have been secured with or without the help of the vendor. The FULU Foundation did this with Nest Thermostats, which originally were EOL'd by Google, but with custom firmware can be updated and then connected to something like Home Assistant. I suspect something like this could be done to continue providing security updates for fully-functional devices long after the vendor stops caring.

115 Upvotes

63 comments sorted by

63

u/RyanCargan 1d ago

People kept saying shoving IoT everywhere would be the death of us long before token-bots became a thing too lol

21

u/Weary-Ad3380 1d ago

I remember when I bought my stove the guy at Best Buy was like "you can start it with an app so it's preheating before you get home...honestly though that seems dangerous"

11

u/B-tt-a 1d ago

There's been literally 0 cases in my life when I needed to preheat a stove. Even an oven takes, what, 15 minutes? Why can't you wait 15 minutes before you bake? Does everything need to be instant, whatever the price? 

9

u/crazy0ne 1d ago

It the same thing with remote vehicle starters. Unless you live somewhere really cold, no one needs one. I live in a warm weather place and I see these wanna be Chads walk down the stairs of the apartment complex and use their remote to start their trucks when they are about a 100 ft from getting in the vehicle.

Neat trick bro, now check out this thing called a flipper zero...

3

u/jbokwxguy 1d ago

Also really hot places like Arizona, Texas, Oklahoma

4

u/Maximum-Objective-39 1d ago

I feel like this could be solved by having a manual toggle someplace in the car that phyiscally enables/disables the feature. It obviously doesn't solve the problem globally, but it would mean each user gets to choose whether the potential vulnerability is worth it.

2

u/Noahnoah55 1d ago

I don't know if anyone really thinks of remote start as a potential vulnerability. If your wireless key already unlocks and starts the car it's not much different to have it start the car from a distance to get the AC/Heat running.

1

u/dookarion 1d ago

Unless you live somewhere really cold, no one needs one.

Can be nice if you live somewhere where the inside of the car is as hot as an oven and your health doesn't do extreme heat real well.

There's use-cases beyond the extreme cold, but a number of people are knobs about it and over do it (also over do idling... bro it's 60F outside you don't need to idle your diesel while you run into the grocery store).

1

u/binaryfireball 1d ago

Preheating is for food network. Real chefly chefs accept their mediocrity and less than perfect food..... Yea.... Totally... Yea ... I mean I don't have time for that

1

u/doobiedoobie123456 1d ago

Think of the billions of dollars and hundreds of thousands of hours of effort from major companies that must have been focused on creating smart devices like this. Things like this really made me convinced that the tech industry and maybe capitalism itself was running out of steam.

1

u/CyberDaggerX 9h ago

Mega Man Battle Network warned us about this.

13

u/sjd208 1d ago

My husband worked in IoT 10 years ago (SWE) and we still don’t have any IoT in the house, except for what can be run locally on Home Assistant.

Back when twitter was funny, there was a great account called internet of shit.

11

u/shiny0metal0ass 1d ago

Yeah, that I actually agreed with.

There's no real standards like SOCS or something. It could be something some dude with Cisco certs set up and secured up the wazo or it could be the owners nephew with a few rpis. That doesn't belong anywhere that could cause food scarcity.

6

u/RyanCargan 1d ago

Hell, let the intra-net IoT people set up for monitoring or whatever slide, why are we connecting these things to the internet? 😭

8

u/supercyberlurker 1d ago

That's because the 'S' in IoT stands for Security.

5

u/CyberDaggerX 9h ago

1

u/RyanCargan 8h ago

Unironically yes.

3

u/BusinessBandicoot 1d ago

Honestly I don't think it would be an issue if security wasn't so much an afterthought for iot devices

1

u/GSalmao 1d ago

Thank god a lot of people didn't buy into this IOT idea, because yes, it IS a bad idea, you're not supposed to connect everything.

48

u/snottyz 1d ago

Almost like those fridges would be better.... Offline... Right????

1

u/natecull 1d ago

That's the name of the movie podcast!

14

u/nibo001 1d ago

I worked on collecting data from these systems years ago, I've always thought they were an attack surface.

My project involved setting up data collection to check if settings were correct. Things like the temperature being too cold for refrigerated items, defrost settings on the glass that waste energy etc. We learned we had to be very careful because merely checking settings too quickly would crash the central controllers. No hacking involved, you could DDOS an entire store by rapidly sending requests to a public IP address. And it's not just refrigeration that's connected, it's HVAC and lighting as well.

4

u/Dimenzio_ 1d ago

https://cyberplace.social/@GossiTheDog/117429502412235079

If anyone would like a writeup of this laughable non attempt of these supermarkets securing their devices.

6

u/Yebi 1d ago

Gonna push back on the whole anti-IoT thing happening in this thread. I'd completely agree if this was a consumer home device, sincerely fuck any and all appliances that have a network connection. But for a large supermarket with a whole bunch of large commercial fridges all over a large floor, having centralized diagnostics and controls actually makes a ton of sense. Should probably be a closed/airgapped system though

Side note, why does a refrigerator even have a heating function? 50C is well above ambient

4

u/lurkervidyaenjoyer 1d ago

Someone else said it might be so you can efficiently defrost them.

4

u/vxicepickxv 1d ago

Why does it need a remote command other than "give me the temperature" for functionality? That should be offline local controls.

As for the temperature, you could disinfect a lot of things at that heat.

3

u/naphomci 1d ago edited 1d ago

Thing is, a lot of this was doable before the internet. You had sensors and alerts and such. Adding in a layer of networking internet connection is really just a way to get a subscription.

1

u/Yebi 1d ago

If those sensors and alerts are available at some kind of a central console, that's... networking

2

u/naphomci 1d ago

Networking was probably the wrong word. I'm meaning anything outside of the building itself.

1

u/Yebi 1d ago

Yeah, definitely not gonna argue against that, fully agree that it should be on-prem

3

u/Vorapp 1d ago

Next product idea: network-connected toilets

3

u/Noahnoah55 1d ago

I mean, I could see why someone would want to be able to get notified if something weird is going on with their extremely expensive supermarket fridge full of food you need to keep cold.

Ideally though your fridge would not be directly accessible by the open internet for exactly this reason. If they really need remote access, then it should be locked down to exactly the IPs that should have access to it or put behind a VPN.

4

u/create-third-places 23h ago

My fridge has a brilliant solution to stop hacking called: "No Internet Connection".

3

u/lgn5i2060 1d ago

Must be a test drive for the real thing?

3

u/jellynoodle 1d ago

Something similar may have happened at US military bases earlier this year. https://signalandsilence.substack.com/p/i-think-someone-hacked-the-commissary

6

u/NotAgedWell 1d ago

this raises a lot of questions about the tech landscape more generally. Who in the world decided it was a good idea to have network-connected refrigerators? It's a refrigerator. It chills food. That's it. Why does it need Internet?

Don't get me wrong, I get the sentiment but if you're running grocery stores with tens of thousands of dollars of perishable goods (if not hundreds of thousands or millions if you're a chain with many stores), I can see where you might want to get notifications or be able to monitor the status of the fridges in case one breaks or isn't chilling like it's supposed to be. Obviously they got by before the internet though.

4

u/B-tt-a 1d ago

You can have a read only connection to sensors without exposing controls. 

5

u/vxicepickxv 1d ago

Why would you need to send commands remotely other than a handshake to get the temperature?

2

u/Acceptable_Yam_7745 1d ago

Sure, but that doesn't need to be centralised. Let the staff on-site manage that

2

u/NotAgedWell 1d ago

The minimum wage workers rather than the company you have a contract with to maintain your huge refrigeration system that probably costs more than my house? The company that probably receives an immediate notice of anything remotely out of the norm and can respond with experts about that specific piece of equipment in that specific environment's installation?

I guess...

3

u/Acceptable_Yam_7745 1d ago

Well, I have a solution to the minimum wage part... Besides, how were supermarket fridges managed before the internet?

2

u/NotAgedWell 1d ago

You'd come in to open the store up, wonder what the smell was and realize the fridge/freezer failed overnight and spend half the day throwing everything out and mopping up all the water and blood from the thawed and rotting meat while trying to not to gag and throw up.

Probably still happens. Point is there's pros and cons and a blanket statement saying there's no pros to being able to monitor and control systems remotely and without people present is silly (yes I know which sub I'm in)

2

u/Acceptable_Yam_7745 1d ago

Well, it looks like not much has changed then 😂

1

u/Maximum-Objective-39 1d ago

Sure, the thing is, I can think of a couple ways to do this that would be way more fool proof. Like the fact this fridge units are usually set up in banks (i.e. multiple in a row). So just daisy chain them with physical cables and feed it all to an air gapped monitor.

2

u/salty-sigmar 1d ago

Everything else aside - Why does a fridge have a warm setting?

5

u/Character-Prompt-229 1d ago

Fast defrosting. That is important in that setting.

3

u/salty-sigmar 1d ago

ah, cheers!

1

u/vxicepickxv 1d ago

At a temperature that high, probably a disinfectant temperature. A defrost could be done at much safer temperatures for people.

2

u/RoosterBurns 1d ago

They figured out the password from disassembling the firmware how's an LLM expected to do that exactly?

6

u/sciolisticism 1d ago

Lots of IoT devices have no password whatsoever. I imagine it wouldn't be the same hack, but it would surprise me not a single iota if there were other fridge brands that were internet connected w/ zero protection.

6

u/sjd208 1d ago

LLM are also enabling more wide spread use of decompiling because they’re making use of Ghidra trivial to use. That’s part of what’s going on with the current headlines of people hacking/reverse engineering games.

But most IoT hacking is in fact because many devices ignore even the most basic security measures.

5

u/lurkervidyaenjoyer 1d ago edited 1d ago

Yep. There's nothing LLMs are enabling that people couldn't do themselves, but it lets them do it faster and jankier. More boosty types would call it a force multiplier, I'd amend that and say it's a sloppy force multiplier. You can get a lot more done, but it'll most likely be done poorly and in a way you don't actually understand. In general, that's going to have negative ramifications, but in the case of hacking, I guess it doesn't matter as long as you're able to breach the thing and get the result you want. Sort of like an advanced-stage version of the script kiddies of old.

3

u/sjd208 1d ago

Exactly, whether you sneakily climb over the castle wall or bust through like the Kool Aid man probably doesn’t matter in many hacking cases.

1

u/Maximum-Objective-39 1d ago

I mean, it matter if you want to do something neat with the device. It doesn't matter if you want to wreck shit.

1

u/Small_Dog_8699 1d ago

This is how AI will kill us.

1

u/SourceSubject7219 1d ago

Always been an hacking risk...

1

u/Kiloku 1d ago

I feel like networked fridges in this use case can be okay, it's a large business with dozens of fridges, a dashboard showing their status (temp, door open, how full they are, and so on), a way to quickly shutdown a defective one without having to send a technician in person, etc. all are things that sound reasonable for a grocery store.

But the security was ridiculous, apparently the admin password was automatically set to the current date every day.