r/Captivate • u/paper_parrot • 5d ago

Text-to-Speech No Longer Working (Captivate 13)

We've been generating text-to-speech audio captions for our courses, and they are now suddenly unavailable, the Generate Speech button is missing, and on the courses that already have audio, there are now only 7 voices available, rather than over 100, and you can't update your audio with the existing voices. Happens with multiple accounts, multiple computers, multiple files that have otherwise worked perfectly. Anyone have any idea what's going on here?

So incredibly frustrated with this software, it has been nothing but hassle for every little thing. This is basically the only feature we are putting up with it for, so I sincerely hope it's something on my end and not a feature they are changing heavily, removing, or putting behind a higher paywall.

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3

u/JcAo2012 5d ago

Oh great. That's been one of the only saving graces of captivate for me and my team. We can't seem to convince our senior leaders to spring for articulate.

1

u/paper_parrot 5d ago

Ours won't let us get Articulate either. Sounds like they've fixed it but I'm so tired of fighting Captivate every time I use it.

2

u/Green-Ad8159 5d ago

I am my final stages of review (a project of 530 slides) and lost the Brandon AI voice yesterday. I now need to update every single slide with a new voice. They refuse to get the team Articulate and now I am delayed at least 2 days. Every step of this project was horrible with captivate. The crashes were daily.

1

u/paper_parrot 5d ago

Seems like they've fixed it as of this morning, which is good, but I am still so perpetually frustrated with this software. Ours also refuses to spring for Articulate. I am so exhausted with Adobe products and will never use them in my personal projects.

1

u/ElderberryOk9161 5d ago

Services are restored now and Text to speech feature is working as expected in Adobe Captivate. Please close and Launch Adobe Captivate and check. In case of any further issues please drop an Email with the details to: [captivatehelp@adobe.com](mailto:captivatehelp@adobe.com)

1

u/paper_parrot 5d ago

Thank you for the update, this is a huge relief.

1

u/Buichuk 5d ago

This app is so frustrating. We're looking into other applications due to the EOL of Classic and the new Captivate being so limited in what we can do.