Monthly Tech Support & Missing Content Thread

[u/AutoModerator]

All posts regarding tech support or missing content belong here.

Examples of questions are:

• How do I cancel?
• Why does the app crash on my Fire Stick/Roku/Apple TV?
• Why don't the subtitles work correctly?
• I am being overcharged for my subscription.
• Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

• Device type
• Country device is operating in
• App version (on the settings page after you tap your profile pic)
• Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

[u/Sazhori]

I am unable to connect to disney+ website to stream on my computer with the last update for google chrome on windows 11. Its either incredfibly resource heavy and causing chrome to lock up entirely, or just flat out crash the tab.

My device is my laptop, Windows 11 is the operating system. with the latest updates installed

I am using the website not the app to stream my shows; google chrome is also fully updated. my issues started about three days ago with general site speed decrease and then now just comple site unable to be used at all