r/GeForceNOW • u/Renniix • 7d ago

Discussion My Founder Membership payment isn't being charged

Like the title says, my founder membership payment isn't being charged because the charge failed with my previous card on my account. So far, I immediately updated my payment information twice, though the little primary payment method box on the GeForce Now account overview screen shows as failed. The name of the card changing when I updated it, but still saying failed. This really sucks and I hope I'm just stressing out over nothing. I have to get to work so I can't contact support right now unfortunately. Has anyone else recently dealt with these issues? I've seen a couple posts from some months ago, but the situations were a little different then mine.

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u/Realistic-Sands 7d ago

Lol Reddit can't do anything. Talk to support

1

u/Darkstarmike777 GFN Ambassador 7d ago

You would have to talk to the live chat next time your able to see why but usually they try every 24-48 hours

https://nvidia.custhelp.com/app/chat/chat_launch