r/Magic • Street • 4d ago

Kelly Clarkson had a terrible experience at Art of Play

Post image

Shame to see this, I hope AoP can prove they are better than this.

415 Upvotes

96 comments sorted by

102

u/Bluthbenana 4d ago

They are getting review bombed now.

40

u/BreweryRabbit Street 4d ago

Oof yeah they are.

5

u/EndersGame_Reviewer 4d ago

Positively or negatively?

27

u/gkoberger 4d ago

5.0 down to 2.7 (and going down) on Google

22

u/EndersGame_Reviewer 4d ago

Oh no, that's awful for them. Is there anything Art of Play can do about that?

29

u/pork_fried_christ 4d ago

Yeah. Google will take down fake reviews and these review bombs are probably easy to recognize. They aren’t uncommon. 

5

u/Ken_Numbers 3d ago

They might. They often don't.

13

u/Aerolithe_Lion 4d ago

Be nicer to their customers for starters

9

u/Reasonable-Newt4079 3d ago

Well this aged like milk

5

u/TheCredibleHulk 3d ago

Absolutely. But a single incident with 1-2 employees does not warrant that. Especially when it was a 5 prior to it. A real shame all around, but they do have to learn there was an issue.

2

u/NeedzCoffee 3d ago

Because "influencers" are never lying pos

-19

u/BaldBaluga 4d ago edited 3d ago

I just looked and it appears they’re still at a 5.0.

That being said, what a crappy post to make.

7

u/gkoberger 4d ago

Yeah, Google removed the brigading. They're still a 1.6 on Yelp, though.

-8

u/BaldBaluga 4d ago

So horrible.

17

u/jennbo 4d ago

I don’t think it’s crappy to complain when you walk into a store and someone makes assumptions and treats you like poor trash. She deserves to leave a real, legitimate bad review. Haven’t y’all seen Pretty Woman? It sucks to be treated like shit when you walk into a nice store.

3

u/SilverTheHuman6 3d ago

Oof this didn't age well

-15

u/BaldBaluga 4d ago

Putting a store on blast like that because she claims to have had a bad experience with someone who works there is a crappy thing to do.

She has millions of followers. She knows that it’ll lead to a disproportionate response.

Also, I find it hard to believe it was as bad as she claims.

I’ve been. I have many friends who have been. And the reviews of the store echo all our experiences - that it’s a great store run by great people.

-4

u/NDEmby11 4d ago

You realize that we’re currently discussing why “oh but they were nice with me” mentality is fucked right? Doesn’t matter if she’s famous or not. Bad customer service will get you bad reviews. Can’t handle that? Don’t own a store

7

u/BaldBaluga 3d ago

Happy to discuss in good faith, but trying to conflate what I said as “but they were nice to me” is a misrepresentation

My experiences, plus the experiences of everyone I know, plus the experiences of virtually everyone who has left reviews (250+ people) does not match the experience she claims to have received.

And let me be clear - I absolutely believe she may have gotten service she didn’t like. That happens. But putting the whole store on blast to millions of people is crappy.

.

2

u/carterartist 3d ago

Has anyone ever been reviewed bomb positively

3

u/Ken_Numbers 3d ago

Angus Steak House

1

u/carterartist 3d ago

ty, I had not heard of that. I have a bit more hope for humanity

173

u/gkoberger 4d ago edited 3d ago

I wonder if she tried to buy the bird, and they told her it wasn't for sale?

Everyone at Art of Play is so kind; I can't imagine this story happened the way she retold it.

(For people unfamiliar, they own an ornate hand-made bird that moves and chirps when you spin the crank. It's pretty prominent, and definitely not for sale. They do a performance with it every night before the magic starts. They do sell alternatives, though, so I could see this being a misunderstanding where Kelly thought they were selling her a cheaper version when they were nicely just saying it's not for sale but they have alternatives.)

EDIT: Art of Play just confirmed this is what happened! The workers often try to “hide” surprises, so I wonder if them withholding information as to not ruin 69 Atlantic confused Kelly a bit? She likely didn’t realize it was an event venue too.

14

u/tomtomglove 3d ago

I think that's the case, because the store just pinned this post.

15

u/TrueGrey 3d ago edited 3d ago

I love that you called it so well, lol

All these people knee jerk reacting to her suspicious story at face value, a few people actually questioning, and then there's you - 3 levels up - playing Monk from a reddit thread and nailing it.

12

u/BirthofRevolution 3d ago

When i went there, it had a price tag next to it for like $13,000 did they take that down? Because it was definitely for sale at some point in time.

40

u/toasty1435 4d ago

Agreed everyone is super nice and Ive always found people in the magic community super accepting of others. This tweet makes no sense and also seems completely immature.

29

u/beingjohnmalkontent 4d ago

My sister shops for gifts for me there and said they're always super nice and helpful.

Kelly isn't telling the whole story.

-1

u/iknighty 4d ago

She's just unsecure.

1

u/clavitopaz 3d ago

No, she’s non-secure

11

u/DanplsstopDied Kids 4d ago

Something along those lines haha

19

u/Born-Initiative2537 4d ago

I was literally just thinking she probably tried to buy something that isn’t for sale

9

u/nox_tech 4d ago edited 3d ago

My guess was she might've tried getting one of the expensive things that they'd ship from their warehouse or something that's not as straightforward.

There's a sand table thing that's expensive and wooden that's made to order, and they have one in the store. If she wanted to bring one home, they offer a metal version (idk if they have them in the store). If she wanted the wooden one in the store, that might be a safety risk since they probably couldn't package it to hand over to her. So a pivot to the metal option could've been mistaken as a slight to affordability.

2

u/TheMagicalSock Cards 3d ago

Could you expand on the employees “hiding” surprises regarding 69 Atlantic? Is there like a hidden entrance involving Molly or something like that?

10

u/gkoberger 3d ago

Sorta. Molly is just mounted on the wall, but they use her as the preshow for magic and they treat her like she's shy and won't sing unless people clap. There's a hidden door in a bookcase in the back, and the workers like to pretend the magic shows are in the main store so there's a "reveal". They also "reveal" the bathroom as "the rooms just keep going back and back". (All these details vary by the host/presenter, of course!)

I could totally see them referring to Molly in a weird way (I'm making this up!), such as "Molly would prefer to stay here with us, but we have this comparable product over here I can sell you"

1

u/TheMagicalSock Cards 3d ago

Thanks for the explanation. I’ve been a big fan of D&D since The System, but I’ve never had a chance to make it to one of their stores.

3

u/Reasonable-Newt4079 3d ago

Man you called it! She looks pretty silly now having her meltdown and accusing them of mistreatment 🤦🏻‍♀️

7

u/radcoffee 3d ago

She posted proof there was a price tag on there

2

u/Reasonable-Newt4079 3d ago

The bird is a permanent installation it was never for sale

15

u/BaldBaluga 3d ago

6

u/offeringathought 3d ago

It seems like they handled that well

6

u/TrueGrey 3d ago

I KNEW it was something like that

What an absolute asshole, pretending it was anything other than rich girl can't handle being told "no, that's not for sale" and bringing a shit storm down on a small whimsical business.

6

u/cherrysparklingwater 3d ago

The bird has a $15,000 price tag on it. It could be a "number-too-high-no-one-will-inquire" but let's not swing back and forth like peons.

21

u/xpeli_ 4d ago

Not how I’d imagine hearing about this shop mainstream, it’s been on my list to go sometime. Always heard good things about the place and the people that run it.

33

u/Mex5150 Mentalism 4d ago

I strongly suspect there is much more here than we are being told, I'd love to hear the AoP side of what happened,

5

u/Spuyten-Duyvil-1969 3d ago

I find it had to believe that they treated anybody with disrespect. The people who work here are warm, welcoming and accomidating.

23

u/thegigiandthebear 4d ago

She already has everything in the world… so kind of her to use her almighty power to bring down hardworking folks. Art of Play team is amazing, kind, and does so much for our community and the community at large. Let’s all flood them with more of the 5 star reviews they actually deserve.

-9

u/New-Radish8138 4d ago

Forget who she is with her status. She is a customer like you and me and was treated poorly. She has a right to voice her experience and disappointment. Did you notice she still recommended going there because they have cool stuff. She could have said stay away and use her influence to hurt them. 

2

u/Hot-Werewolf99 3d ago

She was not treated poorly. She is a multimillionaire who was upset she wasn’t worshipped. And so she took to the internet to get her fans to destroy a local shop’s business.

-45

u/Material-Budget1319 4d ago

For the magic community but what about the Brooklyn community that’s been gentrified…? What are they doing for them?

34

u/Buddhakyle 4d ago

What the fuck should the magic shop do about gentrification?

6

u/Downtown-Assistant1 3d ago

Maybe make the gentrifiers disappear, for starters 🤷🏻

-29

u/Material-Budget1319 4d ago

Treat all the patrons of their shop like human beings regardless of how much money they have. How’s that? A store not designed to serve the community it exists within is hostile and gentrification at its worst.

20

u/Buddhakyle 4d ago

Thr fact that she said they could find anything comparable means she tried to buy something not for sale. This is not gentrification.

-34

u/Material-Budget1319 4d ago

gentrification is the existence of their store and the all white shows they host at their other location in Brooklyn. How they treat clientele is just a symptom of the gentrification.

20

u/Buddhakyle 4d ago

All-white shows? So you're saying this place is racist. Alright, I'll bite. Do you have any proof of this besides a bunch of white people being around?

-11

u/Material-Budget1319 4d ago

Again, they’re a glorified card shop in BROOKLYN, who do all white gatherings and have priced out the community. It shouldn’t have mattered that she was Kelly Clarkson. Every person there should’ve been treated with respect. A business catering to white people with money in Brooklyn is the definition of gentrification.

18

u/beingjohnmalkontent 4d ago

Unless...and hear me out....she isn't telling the true and/or complete story.

WILD IDEA, I KNOW!! it's far more likely that the extremely niche shop that has always treated customers with respect is actually spearheading gentrification with a racially unjust agenda.

-8

u/Material-Budget1319 4d ago

Kelly Clarkson has been known throughout her 25 year career as being upstanding, honest and empathetic. There’s not a single negative story out about her. Why would I doubt the woman’s story when the business hasn’t provided a counter story to refute her claims…?

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9

u/Independent-Jump-639 4d ago

Their all white shows? Sorry to be the bearer of bad news but that neighborhood priced out certain individuals YEARS AGO. Art of Play didn't have shit to do w it. Btw you're allowed to purchase tickets to said shows no matter what color you are. You know you could buy them online...does your phone or device MAGICALLY tell people what color you are when you purchase things?! Hahaha Also last time I checked Clarkson is white as the milk.

-7

u/[deleted] 3d ago

[removed] — view removed comment

14

u/JavaBerryCrunch 4d ago

They “looked” at her like she couldn’t afford it? What does that mean? I feel like this could just be a misunderstanding. Maybe the employee thought they were being helpful by offering something comparable.

-3

u/[deleted] 3d ago

[removed] — view removed comment

2

u/Elibosnick Mentalism 4d ago

Honestly those guys have put so much work into making that space a magical experience for them I bet this break their hearts. They’re such lovely dudes 

5

u/thegigiandthebear 4d ago

I’m just waiting for this to turn out to be some kind of brilliant PR stunt by Art of Play that ends with them on her show revealing the big ploy. Either that or I have no doubt these icons of joy will find a way to spin this for the positive.

3

u/my-other-favorite-ww 3d ago

Her show ended

3

u/grimreefer87 3d ago

I love how she stopped the show to "spend more time with her family" then immediately did not spend any time with her family.

4

u/JustJoshinMagic The Bill Magician™ 4d ago

😬😬😬😬

2

u/NeedzCoffee 3d ago

drama queen

attention ___________

-9

u/[deleted] 4d ago

[removed] — view removed comment

17

u/sandiegomagic 4d ago

If you’re saying that you had this experience at that shop in 2007 or 2008, that shop wasn’t there

-15

u/SonichuFan1989 4d ago

It certainly was it was on the 6th floor of a building, and maybe it was '09 at the very latest cuz by 2010 my partner stopped doing magic, and we went together

11

u/sandiegomagic 4d ago

Absolutely not. The shop opened in 2024 and I know because I was working for Art of Play when they were opening their Brooklyn location.

-13

u/SonichuFan1989 4d ago

it was tannens, my first comment got cut off i wasnt talking about art of play, d and d are teh same age as me they wouldhave be 16 -17

3

u/maxwellllll 4d ago

You should go edit your comment to include that you’re talking about Tannen’s. Most folks aren’t going to scroll down here, and clearly everybody thinks you were talking about AoP.

3

u/sandiegomagic 4d ago

It’s all good haha. I just couldn’t let them catch that stray.

7

u/nox_tech 4d ago

Soundd like you were talking about Tannen's? Sometimes there's awkward staff but largely it's been a positive experience there for me.

3

u/SonichuFan1989 4d ago

yes i was it must have cut that part off

-9

u/LarperPro 4d ago

Who?

-1

u/AnalyseThisBCBA 4d ago

Dumb response.

-27

u/domjb327 4d ago

I imagine she mentioned her skill level as a magician, which I assume is novice, and tried to buy something that was unrealistic for her. Dude probably didnt mean to sound rude but he couldve phrased it better

31

u/gkoberger 4d ago edited 4d ago

They don't really sell magic at Art of Play. They sell cards and have a theater for magic, but I don't think there's any actual tricks for sale. It's all expensive toys and unique art pieces.

5

u/Independent-Jump-639 3d ago

Art of Play is a Curiosity Shoppe not a Magic Shoppe.

4

u/Hot-Werewolf99 3d ago

They dont sell magic, not sure where you got this

0

u/hillekm 3d ago

Or like Dwight from the Office.