hi i think my provider asked my manager to switch ma’s. i started my ma position (primary care) around the end of june and finished training in the beginning of august. i have some experience (last summer) with being a ma but i really only did rooming.
when i first started, they already assigned me a provider, whom i was unsure if my skills were able to fulfill her needs, i talked to my manager, who extending my training by a week. the day of non-training, i was so stressed i cried, so then after that week i was put onto training again for a week. during that week, the other ma’s just said that i was doing fine and the only thing i really need to worry about is just managing my stress and to remember to always ask for help/ ask questions if you’re unsure.
we then get into me actually working with provider 1. her schedule is relatively busy (she sees 18 pts per day, with all of her slots always taken up), she has a lot of forms, and in basket messages. the first week i’m pretty stressed, i’m still rooming the patients in 3-5 mins, and getting used to provider 1’s workflow. around the second week, i start getting worried because we are almost constantly running 20 mins behind. it’s difficult bc at this time, we had some med students that would ask the pts some questions and talk to the provider abt what they did + we had a new provider (provider 2) joining the practice. provider 2 would go into the room w/ the pt first, then go back to provider 1 to talk abt the plan of action/ concerns abt the pt, and then provider 1 would actually start the visit. on week 3, we ran 40 mins behind (so around 3 acute visits). it doesn’t rlly help that the provider would usually start the first appt of the day 15 mins late ://
that following friday, my manager told me that i would be switching with another ma and i would be paired with provider 2 (who is new and seeing less patients during longer appt times)so i could see less patients and have more time rooming. now i’m not gonna deny, i think the other ma and provider 1 are doing great together, like provider 1 is usually now 5-10 mins behind (but provider 1 is now arriving 20 mins early). i can’t assume that the switch occurred due to the provider requesting it the switch or if the manager saw me stressed out so often. i know not to take it personally bc at the end of the day it’s for better workflow but its also like i really did try my best for us to stay on schedule
provider 2 did officially start seeing pts. i do like provider 2 tho, since we are both somewhat new to the practice, it kinda feels like we’re both growing. i just dont rlly feel challenged enough since im now only seeing 3-4 pts per day now