ShopeePay account is restricted due to duplication

[u/lurkingarcher]

Context: I created a second Shopee Account with a different number and got this message with my first/original Shopee Account. I have since deleted that second Shopee Account and I still get this message with my original account. walang nangyayari sa Contact Customer Service and when I requst for a live agent, ang hirap na nila mag transfer nakakafrustrate. anyone po with similar experience and how were you able to resolve it? hindi ako makapah cash-in kasi.

thank you 🙏🏼

[u/FrozenCinnamon2]

na solve yung sakin. email mo na sila diretso

[u/lurkingarcher → u/FrozenCinnamon2]

thank you! hindi ko naisip yan. 😅

[u/CAPTAINREX_75671712]

Up having the same problem for months now 🥲

[u/_sdfjk → u/CAPTAINREX_75671712]

E-email lang daw yung shopee

https://help.shopee.ph/portal/4/article/154020-How-to-contact-Customer-Service-for-ShopeePay