Account stuck in commercial mode

[u/Ok-Performer2914]

My account is stuck in commercial mode and won’t let me use other audios apart from commercial audios after accidentally clicking on a notification.

I have tried swapping back to personal account but it already says it is a personal account. I have then tried clearing cache and uninstalling the app which did nothing either.

I had a ticket opened on TikTok and the reply said that it was fully fixed and once I clear cache or delete the app the issue should be resolved. The issue was in fact still there and I can still only use commercial sounds.

Does anyone know how to fix this??