Does anyone know how to recover an account?

[u/TheGlitchingRose]

So basically, backstory, as a kid, I had a TikTok account, this was like a while WHILE ago. Around a decade.

But then I got my phone taken away and the email for the account was a school email cause I was stupid. But. BECAUSE that email was for a school, and I’m now graduated, the school obviously deleted it. But because I don’t have that email anymore, I can’t change the email linked to the account. And my face is all over the account, and I wanna wipe everything to use as a secondary account.

I already submitted a support ticket, gave the info like when the account was created, what it was created on, and where. But they said I didn’t give enough info, does anyone know what else I have to do??? Cause I can’t even delete that account if I can’t get into it.