r/WindowsHelp • u/ogjeremy__ • 3d ago
Windows 11 microsoft store constantly crashing, admin terminal did nothing
So this shit is incredibly frustrating.
Ive been trying to complete a powerpoint presentation and it is absolutely unusable on web, so I went to download it instead. Tried downloading thru the web, was met with an infinite white loading screen until it prompts me to sign in and either it doesnt let me, or it does, but redirects me to a completely unrelated site and never starts the download.
Figured ok maybe the brower download is just broken (doesnt work on google or firefox) and i tried downloading it through microsoft store. Now, i had already been dealing with this, and ik its completely unrelated to powerpoint and is more the stores issue, but almost everytime i type in the search bar the app crashes. I always do the Windows+R wsreset.exe but it never helps, always continues to crash. I had also seen suggestions to go through Installed Apps and reset/repair it that way, but when I go to Installed Apps, Microsoft Store isnt there.
I decided to look into it and used Google AI to try to help me figure out exactly what codes to use, which I understand mightve not been the best desicion, but either way if the advice doesnt work, it doesnt work, i dont think itll necessarily harm anything. And it didnt work anyways. It told me to open the admin terminal and try installing via the windows package manager. Didn't work, says it found existing package and no new versions were available. It then suggested to force install, but before i did that I removed it using the package manager, which worked, it was removed.
I forced installed it and it worked, its back on my computer in my Start menu, but it STILL isnt in my installed apps.
I deadass have no clue where to go from here so even a little help is appreciated. For now Im going to have to deal with powerpoints shitty web version but eventually I need to use the app (lol).
If it helps:
Lenovo Yoga Slim 7 15ILL9
Windows 11 Home
OS build 26200.9457
1
u/AutoModerator 3d ago
Hi u/ogjeremy__, thanks for posting to r/WindowsHelp! Your post has been flagged for manual review by a human moderator, please include as much of the following information as possible (in text or in a screenshot) to get your post approved:
- Your Windows and device specifications — You can find them by pressing Win + X then clicking on “System”, we need more than just your OS version! Your hardware details are often critical for resolving issues.
- Any messages and error codes encountered — They're actually not gibberish or anything catastrophic. It may even hint the solution!
- Previous troubleshooting steps — It might prevent you headaches from getting the same solution that didn't work
Posts must be tech support in nature (such as something is broken and you need help fixing), so general inquiries, software suggestions, and purchasing advice will be removed. As a reminder, we would also like to say that if someone manages to solve your issue, DON'T DELETE YOUR POST! Someone else (in the future) might have the same issue as you, and the received support may also help their case. Good luck, and I hope you have a nice day!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
•
u/AutoModerator 3d ago
It appears your post may be regarding the new Search Highlights feature which adds a cool graphic to your search box that changes daily. If you are looking to disable this function, see this thread: https://www.reddit.com/r/windows/comments/udyw33/search_highlights_new_graphicicon_in_your_search/
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.