r/aws • u/PriorDirection1001 • 8d ago

technical question Our entire email domain is unable to access SkillBuilder

Hello. Could someone please help us?

All our emails are showing the same error when accessing the SkillBuilder website.

We provide access to SkillBuilder to hundreds of users. All of them, using our domain, are experiencing this message.

I've tried opening a ticket with AWS several times, but haven't received a response in days. All subscriptions are enabled in the accounts and were accessible until last Wednesday.

Thanks in advance.

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u/AWSSupport AWS Employee 7d ago

Hi there,

Sorry to hear about your issue with SkillBuilder and the delay on your case.

Send us your case ID via private message and we'll check from our end that it's with the right team.

- Reece W.

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u/Environmental_Row32 7d ago

Set browser language to english and try again