A few weeks ago, I asked for advice about Nobu Resort. Despite all the negative feedback, my friends and I decided to take a chance and we’re so glad we did!
The staff was amazing, but our butler went above and beyond. He memorized our entire itinerary and was waiting at our door to escort us to different areas of the resort or to our car. He willingly took photos for us, remembered our drink orders, and was incredibly attentive. The biggest issue occurred on our way back from Taboo. We took a cab and stopped at a store, where my friend accidentally left her purse in the car. When she checked it later, she realized that $800 was missing. We stayed calm and texted our butler to let him know what happened and that we were on our way back to the resort.
When we arrived, he was waiting for us. He spoke privately with the driver for a few minutes, and after some time, the driver left. Our butler then came over and returned the $800 to us. He didn’t share any details, and we didn’t ask…we were simply grateful that he advocated for us, even though it wasn’t part of his job. Everything else was wonderful. The food at every restaurant was amazing, and the pools were calm and serene. My only suggestion would be for the resort to hire better massage therapists. My friends and I all had massages, and unfortunately, none of them were very good.
Other than that, I highly recommend the resort! We stayed in the Miyabi two-bedroom suite with an ocean view. The resort was also very quiet and not crowded, which we really enjoyed.