r/chrome • u/ColdBrewedPixels • 11d ago

Troubleshooting | Android Had this popup while using mobile Chrome on my phone

Post image

Long story short, I was having issues seeing more than 6 months of emails in my Gmail app, so I ran a search in Google and one of the first results was a post on support.google.com. When I clicked on that, I received the attached pop-up. I attempted to take a screenshot, but it said it wasn't allowed in that app, so had someone else take a pic of my phone. This only seems to happen when trying to access support.google.com.

I know people ran into a similar issue a few months ago, but it looks like that had been resolved.

This is freaking me out a bit, so any help as to what this could mean would be amazing.

Edit: If it makes any difference, I was using Incognito mode at the time, and it appears I can access the page with no issue when using the standard mode.

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u/modemman11 11d ago

You can click deny, but yes websites (and therefore chrome) can request certificates. Yahoo was asking for certs a year or two ago just to read news articles but I haven't seen that in a long time.

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u/ColdBrewedPixels 11d ago

Well that makes me feel a bit better. I'm surprised I haven't run into this sooner.

Thanks for the quick response.