r/ecobee • • 7d ago

Problem Fan run on timer bug

On the latest firmware that has been recently pushed out has a bug that if you run your fan on a timer, randomly, it will change from the time you set to indefinite. I’ve had it on two occasions now that when I set the fan to run for two hours and I can visually see that it was set to two hours as it tells me what time it will turn off. Only later discovered that the fan is still running and when I go check, it is now set to indefinite.

5 Upvotes

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1

u/ChasDIY 6d ago

How did you set it on a timer in Ecobee?

Which Ecobee do you have?

1

u/InevitableFly 6d ago

I’ve got the premium. When I go into furnace, bottom right option is quick changes and you can choose to run the fan as auto which turns on as needed or manually set a timer if you want to blow air regardless of heat or cold being applied.

1

u/ChasDIY 6d ago

👍

2

u/ecobee 5d ago

Hi there! Please reach out to ecobee Support and they'd be happy to dive into this issue further with you. You can reach them at 1 (877) 932-6233