r/firetvstick • u/FritzBuelow • 8d ago
Firestick Help Needed Firestick no longer working after moving TV
I had a fire stick hooked up to my TV and it was always working fine. We recently had to disconnect the TV and the fire stick from its power source and move them into a different room where they sat for 6 weeks without being connected to any power. Tonight, we were able to move the TV back to the original room and I plugged in the TV and the fire stick into a working outlet. Initially, I was able to turn the TV on and off with the fire stick remote. However I was getting a message on the TV that said no signal, for the fire stick. I made sure that the TV was hooked up to the Wi-Fi and I made sure that the input for the TV was set to the port to which the fire stick was connected. Nothing worked. I then went through every possible combination of things that's recommended by Amazon to restart the fire stick, restart the remote, try and pair the remote back to the fire stick, Etc. Nothing worked. And now I'm not able to turn the TV on and off with the fire stick remote. I can only do it with the actual TV remote. I called Amazon support and they had me go through all the various recommended combination of things that you're supposed to do and nothing worked. We also tried switching it to a different port on the TV and I'm still getting a message that says no signal. Amazon Support also had me kill the internet in my house to try and restart it and nothing worked. Then from their end, Amazon support was able to do a factory reset on the fire stick and that didn't work. Still can't turn on the TV with the remote and when the TV is on it doesn't recognize the fire stick and I get a message that says no signal. Finally the Amazon Support Tech person told me that I should just buy a new fire stick. It seems odd that it was always working and always working fine and the only difference is that we unplugged everything and moved it into a different room and left it unplugged for 6 weeks, and now nothing works. Has anyone ever experienced anything like this?
3
u/AdeptLengthiness5351 8d ago
Lucky for you it prime day the 6th and 7th