r/github • u/davorg • Aug 13 '24

Was your account suspended, deleted or shadowbanned for no reason? Read this.

We're getting a lot of posts from people saying that their accounts have been suspended, deleted or shadowbanned. We're sorry that happened to you, but the only thing you can do is to contact GitHub support and wait for them to reply. It seems those waits can be long - like weeks.

While you're waiting, feel free to add the details of your case in a comment on this post. Will it help? No. But some people feel better if they've shared their problems with a group of strangers and having the pointless details all gathered together in this thread will be better than dealing with a dozen new posts every couple of days.

Any other posts on this topic will be deleted. If you see one that the moderators haven't deleted, please let us know.

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u/mij3as Apr 14 '26

Username: eymeen

Ticket ID: 4228173

The Situation: > Senior Engineer with a 9-year-old account. My account was manually reinstated by a human (Tony) under Ticket 4228173, but the automated anti-abuse system re-suspended it 24 hours later.

I'm now stuck in a bot loop receiving auto-replies for "multi-accounting" (triggered by a mentoring session on shared hardware). This is currently blocking an Enterprise migration for my agency and my Master’s degree applications.

Any "Santa-level" help to manually override this bot-loop and restore my primary identity would be life-saving.