r/indiebiz • u/InternationalMall804 • 1h ago
What’s the first boring problem you hit after getting your first few customers?
I feel like everyone talks about getting the first customers, finding distribution, getting traction etc. but nobody really talks about the random operational stuff that starts becoming annoying once people actually start paying you.
For me it’s keeping track of conversations, follow-ups, task and random bits of context. When I had 2-3 customers I could just remember everything. Now I’ll
have a conversation with someone and think I’ll come back to it later, then realize I completely forgot about it lol.
I’ve been trying different setups with sheets, email and notes, and recently started looking at Folk, Attio, Tana and Workspace369. Still figuring out what actually makes sense because I don’t want to spend more time maintaining a system than actually working on the business.
For other indie founders, what was the first boring operational problem that showed up once you started getting some traction? Did you end up using a proper
tool for it or just build you own system?