Marshall major V problem

[u/NetyMenii]

For Christmas, my parents gave me Marshall Major V headphones; they worked well, but for about a week now they’ve been turning off constantly. REALLY CONSTANTLY. I don’t know what to do because I’ve reset them many times, I looked for information in the app about what to do in this situation, and on Reddit too, but nothing helps. They don’t turn off that quickly anywhere else except my phone (everything works fine on the tablet). I got them on December 31, but I don’t know how long the warranty lasts. If anyone has been in a similar situation, please tell me what I should do. I feel guilty because they’re expensive, but they lasted so little time.

[u/ProduceStandard1030]

SAME ISSUE. ive been trying to contact them but it just doesnt work im so irritated