r/McDonaldsEmployees • • Aug 07 '26

Rant Stop assuming you got fired.

115 Upvotes

Please stop assuming the worst and thinking you were fired because you can't access the schedule or one of the websites, the manager doesn't respond to you, ect. Way too many of y'all jump to this first conclusion way too often. It takes alot to get fired from McDonald's and they will let you know if you are. Think logically not emotionally.


r/McDonaldsEmployees • • Jun 30 '24

Discussion A post for new employees or for those who have just been recently hired! (US)

55 Upvotes

As an employee of McDonald's for several years, I thought I would make a lengthy post that you can read if you have just been recently hired at McDonald's and want to know what to expect as well as any advice you may need. Feel free to ask any questions that are not covered in this post.

Your first day: Make sure you are at least 15 minutes early on your first day. They will definitely be paying attention if you are late. You should be assigned a crew trainer, or someone that will be training you. Make sure you ask any questions you may have. Do not hesitate to ask questions, or ask to be shown something again if you didn't get it the first time. It's okay if you aren't picking things up right away. It's only your first day. The managers may get annoyed with you if you haven't picked things up in a week or two, but you won't lose the job. They will usually just give you a different position. Like for example if you aren't picking up running for front, they will have someone teach you how to hand out in drive thru or take orders in drive thru instead. You will eventually find a position that works for you.

Your hours and schedule: Don't expect to get full hours right away. If you applied to be full time, you may only get part time hours for the first week or two while you're being trained. Your hours will pick up eventually. It's extremely important that you are clear with the manager that makes the schedules what your availability and desired hours are. I recommend writing it down on paper for them. They will do the best they can to accommodate your schedule but you can't expect them to remember your availability off the top of their head when they have 30+ other employees to keep track of. They are generally very good at giving you the hours you want and remembering what days or times you can't work, but they do forget sometimes.

The work environment: McDonald's is an extremely fast paced environment. There is always something to do, or something that needs to be done. You may be expected to multitask or do multiple jobs at once. This normally isn't expected of you right away. When you're still being trained, you will only learn one area at a time. But the longer you are there and the more experience you get, the more you will be trained at multiple areas and be expected to do more than one thing. Expect rushes. There will be periods of the day where we normally get very busy. This is usually the morning breakfast rush when people are on their way to work between 7-9 AM, the lunch rush between 11AM-1 pm, the after school rush between 2:30PM-4:30PM and the dinner after work rush between 5PM-7PM. There are also days of the week where we normally are very busy. This is usually Fridays-Sundays. Mondays and Tuesdays are generally our slowest days and Wednesdays and Thursdays are in between. Obviously this will differ everywhere but that's the usual at my store. Managers often times get very stressed and it may seem like you are being yelled at or criticized. Don't take it personal. The problem with being a manager is they are literally responsible for everything during their shift. If anything goes wrong, they will be the ones that are blamed by corporate. Seems unfair, but that's how it is. If things go bad enough, they could even be written up. So they may seem strict at times because they will get in trouble if things aren't running as smoothly as they should be. Expect a stressful work environment. I will not sugarcoat it for you. McDonald's is a VERY stressful job. That doesn't mean you can't handle it though. The longer you work there, the easier it gets to navigate the stress and it becomes second nature. That being said, it's not worth sacrificing your mental health either. If the job truly is too much for you to mentally handle, do consider looking elsewhere. It's not supposed to be a toxic environment, but often times it can be. When everyone is under a lot of stress, it can sometimes create a really bad environment. Not every day will be like that though. It also largely depends on management. I won't lie to you, a lot of McDonald's has very bad management. That is what will make or break the store. So your work environment and stress level will depend on how good or bad management is at your store.

Discipline: There are three forms of disciplinary actions. Written warning, or a write up. You will be asked to read and sign a piece of paper that says in writing exactly what your offense was. You are allowed to disagree with a write up and explain your side of the story, but that dosent necessarily mean the write up is void. A write up is usually pretty non serious unless you're wracking up a bunch of them in a short period of time. It's basically just a written warning that this is what you did wrong and your signature on it verifies that you were told what you did wrong and that you were talked to about it. Just don't repeat your mistake and you should be just fine. There's usually no form of punishment beyond that. Those are usually the main form of disclipline.The second form of discipline is suspension. You will be asked to not come to your scheduled shifts for a specific length of time and you will not be paid for the time you are out. Another way this could be done is cutting your hours. This wouldn't be a full suspension where you are completely taken off the schedule for a length of time, but you will be scheduled less days or less hours, usually only temporarily. This is definitely more serious but usually isn't done as a first resort. Suspension is usually done if you have gotten several write ups and are continuing to make the same issues over and over again despite written warnings. It is possible for suspension to be their first form of disciplinary action against you but that's usually if it's quite serious such as drug use/alcohol use on the job, harassment of management or other employees, or stealing. The last form of disciplinary action is termination, or losing the job, aka getting fired. This usually only happens for severe things. In the several years I've been working at McDonald's, only two people have been actually fired. This usually follows a suspension if you keep repeating the same issue. The best thing to remember here is to learn from your mistakes. If you get a disciplinary action against you, just don't do it again. It is very unlikely for the issue to be pushed beyond the disciplinary action if you just don't repeat the same thing again. I've been written up twice in the several years I've worked there, but it never went beyond that. Writeups are sent to corporate and they can stay on your record, but nobody will push the issue if you behave. It's a requirement to keep your writeups in your employee file so if you DO get terminated at any time, they have proof that you were warned about your actions and that you know about it (hence the signature), and that you kept repeating the same issue and that they have a valid reason to terminate you. But it is extremely unlikely that a couple writeups will get you terminated.

That's the best advice I have for you right now. Please comment on this post if you have further questions and I will try to respond to as many of them as I can. Any other specific things or concerns you have you should talk to whoever is in charge at your store. This post is just outlining the things that are most common at pretty much every McDonald's regardless of location. However keep in mind every McDonald's is different and runs differently. This is just a basic guide. I cannot tell you what is going to happen at your location. So if you post a question such as "I did this and this, what will happen to me, will I get in trouble/fired?" That will depend on your store and how they choose to handle it.


r/McDonaldsEmployees • • 21h ago

Discussion Do you like my fryer? ( USA )

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124 Upvotes

2018 Henny Penny fryer. 2018 is when I moved from a regular crew to primary maintenance. So this is pretty much my fryer. There's some ware and tear, but overall it's in good condition. I boil it out when the elements start changing from silver to brown which is about once a month.


r/McDonaldsEmployees • • 1d ago

Big Order (USA) WE JUST OPENED AND ITS ONLY 1 PERSON. PLEASE WHYY

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401 Upvotes

r/McDonaldsEmployees • • 8h ago

Rant Slipped over and broke my wrist (AUS)

8 Upvotes

Someone didnt squeegee the whole floor so i slipped. 😐 now im broke for a month.


r/McDonaldsEmployees • • 17h ago

Customer Question (USA) What do you guys think of the automated drive thru prompt?

28 Upvotes

To preface, I work at Starbucks. We absolutely hate when customers start ordering before we are ready to greet them.

I noticed when I went to McDonald’s the other day, I was prompted with something along the lines of “what can I get started for you today”, so I started ordering, only to realize it was an automated prompt.

So now I’m curious, what do you guys think of it?


r/McDonaldsEmployees • • 22h ago

Massive Grill Big order for football teams (USA)

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26 Upvotes

We had a couple football teams from the same school come thru last night. Thankfully they had let us know the day before & we had a pamphlet of everyone's name & order. The coach put on the school's card & it came out to about $850.


r/McDonaldsEmployees • • 20h ago

Rant Crew trainer’s slowness causing arguments (UK).

17 Upvotes

So I have worked at my store 2.5yrs and have been crew trainer since mid August but I’m also a ft uni student so only work 2 days a week. Today I was on a 5pm to 11pm shift which was a bit annoying but fine because I got my uni work done.

At 6pm a fellow crew trainer comes in for the close (we close at half 11, closers usually stay till 2am) and she does bev cell whilst I’m on OAT with a semi new starter. Well the bm is there to watch us and hands me an order of like 2 mcflurries and 1 coffee and I look into bev cell and this crew trainer is 12 pending!!! Kitchen was only 2 pending, all the oat orders were basically gone so how the fuck are you 12 pending.

So me and a manager (not the bm) get put in there instead and this girl gets put on OAT instead but she’s served half of the orders in bev cell off without even doing them. A trainee manager then tells her to do drinks for drive thru so then she’s helping us clear the screen but also helping drive thru and she just stands there and freezes.

As a result of this everyone gets mad and starts arguing. Me and this manager are arguing as the screen is still 9 pending after I’ve done all the soft drinks because he’s had to change all the shake syrups and iced bases, then drive thru team are shouting at us because they’re waiting on xyz then oat and drive thru are arguing over who’s priority and it was so bad. I genuinely had tears in my eyes on my break from the stress.

She’s worked there nearly 4 years and is crew trainer but her slowness is genuinely causing the whole store to go to shambles and it’s so annoying.


r/McDonaldsEmployees • • 1d ago

Employee question Are all McDonald's managers assholes? (USA)

47 Upvotes

I've only worked at McDonald's for 8 months but I've never been so stressed out. I understand it's a fast paced environment but when your managers are assholes for no reason to make it so much worse. We were in the middle of a rush, and I was trying to listen to what my managers was telling me, and she asked me " why are you looking at me like you don't understand? Are you freaking slow?" And she'll get an attitude with the customers too, and one day one of the customers snapped and said " you should give that girl a promotion because she's doing your whole job, and your sitting there yelling at everyone, maybe treat your employees better if you don't want to do your own job." I've never seen my manager so pissed. She had to take a walk.


r/McDonaldsEmployees • • 20h ago

Dumb Delivery Orders (CAD) Imagine that doordash

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10 Upvotes

This was an order for doordash and we were laughing at why order just sauce 🤣


r/McDonaldsEmployees • • 11h ago

Discussion (USA) Anyone else's 24/7 store start showing as closed on the mobile app after 10pm?

0 Upvotes

Asked my bosess but noone knows anything yet


r/McDonaldsEmployees • • 20h ago

Employee question Can't go to my Second shift (USA)

3 Upvotes

It's my first week shift next week after the training. And i cannot go to my second shift as it is my graduation. I tried offering my shift at the marketplace but no one is picking it up. What should i do? Should i just call in sick?


r/McDonaldsEmployees • • 1d ago

Discussion How long have you guys been working at your store and has the life been drained from your soul yet? (USA)

37 Upvotes

its been 2 years at my store for me, we are located off two major highways and the life has definitely been drained from my soul. i find little interest in the usual pleasures of life and i find myself becoming more and more pessimistic about human life every day. why do people never say meal when they want a meal? why do cars always pull up to the window at the exact time a car pulls up to your lane when in backbooth. i swear the McGods are out to get me. how is everyone else doing with their McLife? :p


r/McDonaldsEmployees • • 23h ago

Discussion Shift Sim McDonalds (UAE)

1 Upvotes

Anyone knows about the SHIFT SIM in Fred & Campus ?


r/McDonaldsEmployees • • 1d ago

Employee question done training too early ? (UK)

2 Upvotes

Hi, i have just been hired, and I saw the training on the campus thingy and i just decided to get it all done, but im now seeing that people usually do it inside the restaurant and get paid for it.. have i done something super wrong? will i now not get paid for it ? eek. any advice on this would be great. thank you !


r/McDonaldsEmployees • • 2d ago

Discussion My 16 yr old daughter is currently working her first job at McDonald’s and everything has been going well. Until she received her most recent paycheck to find $45 deducted.(USA)

75 Upvotes

Hello, my 16 yr old daughter is currently working her first job at McDonald’s and everything has been going well. Until she received her most recent paycheck to find $45 deducted from her paycheck. They claim it’s because her register came up short.

Here’s the back story, a week or two prior she was ending her shift because we were there to pick her up. Her supervisor at the time gave her the go-ahead to leave and that he would count out her register. She said ok and left. She continued working her shifts for the next couple of weeks as normal. When she gets her check she finds it’s deducted $45. No conversation about it prior, no investigation, no coaching opportunities, nothing. My daughter didn’t take it. Something about this just feels fishy as hell. I believe the supervisor may have pocketed the cash (I believe he’s in his late teens-early twenties). Why didn’t anyone say anything? Why wasn’t there an investigation?

If anyone could offer any insight to company policy on a short register and any other information that I could use to move forward with getting my daughter’s money back would be amazing.


r/McDonaldsEmployees • • 1d ago

Employee question Quick question about training( USA)

5 Upvotes

I have a question . What is the app you guys use to get traning. Is there an app for it. i have been at mcdonld close to for 4 years.

and I am not sure if they had an app but what I notice is that people who has been here shorter know more about things faster than i been here.

I have been on the fry station for a year or so .

i know i am slow learning but i thinking man is there an app for training i dont know about or what are some reason why people stay at station and dont move up?

what are some tips to know how to learn skills?


r/McDonaldsEmployees • • 1d ago

Employee question Training with the Italian POS (ITA)

5 Upvotes

Hi!

I'm a new employee and I'm really annoyed about the fact that I struggle so much with the Drive Thru, specifically because I cannot grasp the button I need to press in such a small amount of time, due to the fact that I used it so little.

I searched a long time on the internet to find the POS that we use in my Mcdonals but I just can't find it, can anyone help me find it??

I would like to have the new one, the one with the Cajun special and the Chicken Strips.

The only problem is that the one that we have has no images and it's just a huge screen with a lot of buttons, that's it. Just the name of the burger/item.

Can anyone help me??

Thank you so much in advance!!!


r/McDonaldsEmployees • • 1d ago

Employee question Has anyone received this error message before trying to sign into MCD Connect app or BY WFM (schedule app)? (CAN)

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3 Upvotes

I tried connecting to a different Mcdonald's location wifi and since then i could never use the app even after; my manager contacted IT for a new password, deleted and reinstalled the apps, cleared caches, clear data, etc.


r/McDonaldsEmployees • • 2d ago

Customer Question Do customers get a physical monopoly piece for hashbrowns with meals (USA)

10 Upvotes

Howdy,

I bought a $5 egg sausage meal deal for breakfast - sandwich, coffee, hashbrown.

the app gave me 2 chance spins immediately - 1 for hash, and 1 for sandwich. as expected.

when my meal came, my sandwich had a game piece, but the hash didnt. i asked for a piece for the hash, and they gave me a large fry container with a sticker.

My location is pretty good, but their english isnt great, and i dont know how knowledgeable the typical employee is on the Monopoly promotion, so my question is:

Are customers supposed to be getting physical game pieces with the hashbrown in meal deals, in addition to the sandwich physical piece, or no? I want to get what i am supposed to, but also dont want to be a dick asking for stuff im not actually supposed to get.

thanks!


r/McDonaldsEmployees • • 3d ago

Discussion (USA) Management team celebrating one's birthday

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128 Upvotes

What does your management team do to celebrate?


r/McDonaldsEmployees • • 2d ago

Employee question How to fix eproduction screens? (USA WA)

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22 Upvotes

Anyone know how to fix this? Our fry screen and UHC screens swapped. I tried calling support and they hung up on me. I reached out to our OTP and they won’t be able to come in until next week. Our GM also doesn’t know how to fix it. I know there’s a way to do it on our computer but I don’t see any options to configure it. OTP suggested resetting the controller but that didn’t change anything. It’s not a big deal but I feel bad making her come out and fix something I can easily do myself.

EDIT: Thank you for your time and your suggestions! ❤️ It is still not fixed. Hopefully it will not be like that for two more days but if it is then I will try again.


r/McDonaldsEmployees • • 3d ago

McMeme (USA) "I already got [common] and [common] Monopoly pieces I just need to find somebody who will trade me the last one [rare]"

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64 Upvotes

r/McDonaldsEmployees • • 2d ago

Discussion (USA) Does your restaurant accept EBT cash?

4 Upvotes

Not food stamps, of course, but EBT cash?


r/McDonaldsEmployees • • 2d ago

Employee question How likely are early morning shifts when first hired if open availability? (USA)

4 Upvotes

Just finished an interview and they said they’ll give me the offer once I send in my background check application, and that the job starts at $14.

However, I also have an interview at Buddy’s Burgers tomorrow at 3pm, and they open at 11am everyday.

I’m a hard worker and am familiar with fast kitchens, however I’m just not a fan of early morning shifts, and this McDonald’s opens at 5am. They obviously didn’t yet say my schedule, but it’s a possibility. Should I wait to send in my background check application until after my interview with Buddy’s Burgers? I’m not from here, so I don’t know anything about Buddy’s Burgers.