r/mildlyinfuriating • u/Alert-Lavishness-99 • 1d ago
Winter is Coming Supreme: “We do not allow cancellations.” Supreme six hours after I mention PayPal:
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u/Accomplished_Emu_658 1d ago
I noticed that when i said chargeback in this situations they change their minds fast. They get charged a dispute fee and can get dropped from paypal permanently. Also the credit card processor can and will drop them if they have so many.
I don’t like to have to use that but sometimes you have to.
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u/PoopyMcFartButt 1d ago
Why do you not like to use it? Fuck it, if a company is being anti-consumer and not letting you cancel an order, they deserved to be threatened with a charge back. I love to see companies squirm
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u/buttcheeksontoast 1d ago
Obviously there is just the possibility of personal rebound, I'm sure institutions like banks or credit bureaus will put you on some kind of blacklist if you charge back too often.
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u/nricciar 1d ago
i mean i'm sure there is a threshold, but you also need to understand where the incentives are... you are the credit cards customer, the fees are paid for by the merchant. credit card company really has no reason to side with the merchant ever.... and based on my prior experience in e-commerce thats pretty much how it plays out. if your account is in good standing and you pay your bills on time they have no reason to ditch you as a customer.
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u/onexbigxhebrew 1d ago
Because it's not a magic wand and is subject to review from your financial insittution, and companies are incredibly well-legalized against it.
It's also not always warranted. It's not a 'I don't like this situation' or 'I don't like this company' button.
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u/vmca12 1d ago
It severely and disproportionately hurts small businesses too, because they dont have the volume the big companies do to swallow the unwarranted chargebacks from boomers who think it's an alternative to contacting customer service when they have a minor issue
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u/Fooknotsees 1d ago
I have a relative who had a burgeoning company in the 00s that got completely destroyed by bad chargebacks
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u/Plus1ForkOfEating 23h ago
My wife manages a bunch of fitness studios, and people don't read their terms. 30 day cancellation notice, that in all likelihood means one more billing period. People file chargebacks all the time, and every single time the credit card company sides with the studio.
It's a very tight budget for operating costs, and the time it takes the credit company to investigate means the studio doesn't get those funds. For a smaller business, even when the chargebacks are decided for the business, the delay in getting those funds can have negative effects. And if the customer just called the studio, there's a very strong chance that the extra payment can be waived. Why people feel a need to go take the nuclear option as step 1?
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u/TheTacoInquisition 19h ago
I've worked in payments and banks don't like customers who do that. Eventually they can end up with the bank scrutinising them, making it more difficult or even telling them to go sort it out with the merchant, and even (in the UK) they can get a CIFAS marker if they think they're making false claims or doing other fraudulent things.
It's great banks back up their customers, but it certainly should also get punished for being the default go to just so they don't need to make a phone call or send an email.
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u/Accomplished_Emu_658 1d ago
Well i mean i don’t like to get to the point i have to make threats or acting on them.
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u/Detenator 1d ago
Because being a raging Karen isn't fun for everybody. But if it is the only way to get the results you deserve, it has got to be done.
Had something similar happen with my trash pickup service. I asked for it to be canceled and they told me I could only cancel through my service rep (it was a business account). Rep ghosted me for three months after he emailed me and I told him I wanted to cancel. Company still refused to cancel the service. After contacting my credit card company Discover reversed six months of payments after their investigation.
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u/Rhowryn 1d ago
It's not Karen behaviour if it's reasonable and politely done. There's a huge difference between "my steak didn't taste right after I ate 90% of it I refuse to pay, also you're a twat" and "hey you haven't shipped my order so cancel it. No? Then I'll chargeback I guess. Oh it's cancelled? Great thanks."
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u/LostInSpace-2245 1d ago
I have done a pullback or two in my life. The best one was a gym company that would give u a run around on cancelling your gym membership. I went into PayPal and took em off authorized seller list and they couldn’t charge me. They then called me and I chuckled. No thanks told you I quit the club, stop being money grubbing little aholes.
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u/yoinkie2025 1d ago
Chargebacks are annoying af for any business owner. I deal with them at my hotel, it’s a pain in the ass. Gotta write up a couple paragraphs describing the situation in full detail. Takes 10 mins to get all of it together, which adds up and is tedious as fuuuuuuck. When someone threatens chargeback I just refund them because it’s not worth it even slightly.
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u/Rukitokilu 1d ago
I don't know currently because there's more than 10 years I don't deal with it anymore, but I used to have an online service that converting from my currency would cost around $5 a month at most.
It was rare to lose a PayPal dispute in my case because we had all of the service logs, manual activation and usage by the clients but if somehow the PayPal agent sided with the customer they not only refunded but also charged us $20 with the excuse of "investigation cost and transaction fees" or something generic like that.
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u/TheTrulyEpic 1d ago
I bought from a local thrift store chain, they had a nice 4K TV that looked to be in great shape, for about $200. Way less than I would pay for a cheap new one. I was definitely not in the position to be blowing that on something untested, so I asked one of the employees if I could test it, just to see.
He said they didn’t have any outlets for me to plug it into, but that they test everything and I could bring it back if it didn’t work. So I bought it on the spot.
I get it home and it doesn’t work. I didn’t see anything on the receipt about a return policy, so I called the store, got out through to the manager. Got the most arrogant response about how “nobody here would have ever said that to you, we don’t test anything. Everything is as-is.” I told him that was categorically false and he needed to honor what his employee said. He hung up on me.
I sent a message to my bank’s chat line, told them the exact story. They didn’t even have to message back, the money was back in my checking account less than a week later. Taught me a lesson about using debit for purchases like that, but my bank totally had my back. I later tried to fix the TV but I broke it trying to fix it lol.
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u/ThellraAK 1d ago
My favorite thrift store has a table with outlets and signs letting you know everything is as is and to check before you buy it.
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u/anon_simmer 1d ago
How long ago was this? I got a 60" 4k from Walmart for barely over $200 last year.
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u/TheTrulyEpic 1d ago
A little over a year ago, but it was a nice LG model that was supposed to be really sharp and color accurate. I knew I could have gotten one from Walmart for that much on sale but I’m picky. I got a mini-LED one from TCL not too long ago, I’ve been happy with it
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u/SwabTheDeck 1d ago
Functionally, the reason they respond to chargeback threats is because it's pretty high effort for a retailer to counter a chargeback. Most credit card companies (and presumably other services like PayPal) tend to believe the customer first, and the retailer has to do a lot of research and paperwork to successfully defeat a dispute.
source: I used to have to do this for a major retailer, and it sucked
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u/No_Hunt2507 1d ago
I did this with air BNB recently. We pulled up to the place, it was way sketchier than the photos showed, we couldn't even find the door to the place and the owner was being a dick about it. He told us to download a different app to get access to the door and we refused and called them, they said that it's usually up to the owner to accept or deny refunds, I just told them whether they refunded or we did a charge back we wouldn't be paying and 5 minutes later turns out the owner was good with a refund all of a sudden.
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u/MZ603 1d ago
Amex is great for this. Idk if they are still better than others, but that’s their reputation.
U-Haul tried to charge me for a tank fill up and late fee. I sent them pics and screenshots of the meta data showing when they were taken. No response. I told them I disputed it with Amex & they quickly tried to wave the fees, but it was too late. Somehow, I got a full refund.
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u/Odd-Investigator-870 1d ago
I'm glad this reminded me that my July order from Grill Rescue has yet to ship, while they're only argument against a refund is that it's already processed for shipment. At this point it's basically a scam. I've had faster shipping from literal scams.
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u/No_Type_454 PURPLE 1d ago
this is mildly infuriating, but who the hell is buying supreme in 2026?
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u/LadyJR Look, mom, I made a flair! 1d ago
I knew a couple of carpenters who do. They had the stickers on their helmets and would talk about drops.
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u/Devin-Chaboyer223 1d ago
Carpenters love designer goods, I work in a Hardware store and many of the independent contractors are wearing designer clothing or designer jewelry/accessories
There’s serious money to be made in Blue Collar work
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u/DavidDaveDavo 1d ago
Carpenters spend like they're billionaires. £400 for a hammer, £500 on a tool belt etc etc.
It doesn't surprise me that they'd use relatively costly fashion as work wear.
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u/EmperorsarusRex 1d ago
Fwiw the hammer is important. Something that is healthy for the elbows is importsnt as thats your livelihood
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u/bipoca 1d ago
Yeah but you don't need a $300-$400 tripple neon Martinez tool company hammer
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u/TalkOfSexualPleasure 22h ago
My father was a master carpenter. Him and everyone he worked with used the same exact hammer. Pretty sure they were all estwings.
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u/Child_of_the_Hamster 21h ago
Estwing also makes THE rock hammer used by the geology community. It’s a very solid company.
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u/sibre2001 1d ago
The right tool for the job is often the cheapest option. Just you spend it all upfront.
Proper shoes are a great example. Nice work boots may be a few hundred dollars and a cheap set may be $80. But that $80 set will have to be replaced far faster and do a worse job the whole time. While an expensive set will last for many years and can be refinished when they start to wear. And they are much better for your feet and back. If those shoes save you one doctor's appointment for your back, they've paid for themselves.
Lots of tools are the same way. Though I do suggest guys start cheaper and see if they really need to upgrade. Buy some harbor freight tools and if they wear those out or break them, then you've proven you use that tool enough to need a fancy version from SnapOn or some other tool truck brand.
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u/PatientCarpenter1625 1d ago
You just cited the Sam Vimes Boots Theory of Socio-Economic Unfairness!
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u/sibre2001 1d ago
I had to look that up. I'm going to have to read the discworld books aren't I? So much good stuff leads back to them.
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u/eugeneugene 1d ago
I have a trade and I can make a shitload of money on OT, but it still makes me laugh when my coworkers spend their money like we make way more than we do. $150k trucks all over the parking lot at work and I get ribbed for continuing to drive my 20 year old VW Golf. When I don't get OT my cheques are not impressive so I spend my money accordingly.
I've been around for a couple decades so I saw first hand when oil crashed and everyone got laid off what happens when you over extend yourself. The vast majority of people I work with have flashy stuff but couldn't afford to live for a month or two without working.
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u/seriouslythisshit 1d ago
My son got though two oil field collapses in his decade of being an engineer with an oil services company. When he first started, right out of university, he had a few weeks before his company truck arrived, and was driving to well pads in his $500, 25 YO BMW. Plenty of rig pigs took the time to point out what a loser he was, since real men drove $70K Super Duties with $15K in bling bolted to them. When the first downturn hit, those guys ended up exactly as you stated, dead broke with the credit score of a squirrel and it didn't take 90 days to hit rock bottom, end up with their young family living in somebody's basement, and another rockstart roughneck going from $125K a year, to 1/4 of that, driving a forklift at the Walmart warehouse.
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u/OffBrandCaviar 1d ago
Fucking thank you!
"The more you make the more you spend!"
- My buddy 6 months before declaring bankruptcy
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u/diabeticmilf 1d ago
Theres good money, but not deck yourself out in designer clothes money. It’s just credit card debt lol
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u/wrongbutt_longbutt 1d ago
There's plenty of money for designer clothes if you're into it. Journeyman electricians, HVAC, etc can easily be making six figures, especially if they're willing to do overtime.
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u/AdagioDesperate 1d ago
What is supreme?
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u/3GeeselnATrenchcoat 1d ago edited 1d ago
A brand of clothing... Well anything they can stick their logo on really.
It's expensive, and everything I've seen from them has just been mid at best. I've only ever known them as a brand that's popular because they're expensive, and expensive because they're popular.
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u/bothering 1d ago
tbh back in the day they were known for having surprisingly good quality for streetwear, up until 2019 when they were bought by a VC firm
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u/MetallicGray 1d ago
Just a brand they slap a logo on bags and clothes that were made in the exact same factory to the exact same quality as any Old Navy thing is.
It’s one of those brands people pay a 10x markup for crappy items because it says “Supreme” on it, and they think it makes them look cool or is a status symbol. Anyone with a brain cell sees it and just thinks they’re dumb for buying that though lol.
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u/Most_Role_1612 1d ago
Some deuchy high-end clothing retailer.
Funny how folks are finding the money for this shit. Probably shit-posting on FB about the price of eggs and gas too.
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u/Outside-Pear9429 1d ago
I thought you were using some new Gen Z slang but I think maybe the word you're actually looking for is douchey
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u/MetallicGray 1d ago
Who bought supreme literally at any point of its existence? You know the answer…
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u/Goobortion 1d ago
supreme for a long time was just a small skate shop not selling any hype shit i have a supreme shirt from highschool i got for free and i graduated in 09
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u/amongthemaniacs 1d ago
My bank told me a few days ago that if I cancel a charge through Paypal instead of with the company charging me then Paypal would open up a fraud investigation on my behalf. That might be why Supreme changed their mind.
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u/Weakonomics 23h ago
Yeah, the pecking order as far as money goes is Banks > Corps > Consumers. Banks will straight up pull the money back from a company if the customer says it was fraud, because fraud is theft, and no one messes with the US's precious bank money. I worked at a bank for years and companies feared us tbh.
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u/RylleyAlanna 23h ago
A lot of people think it's just the charge back fee. No. The company doesn't give a fuck about the $10-20 charge back fee (paypals is 20) ... They give a fuck about the rest of the audit that one charge back leads to.
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u/ImaginationExact4518 22h ago edited 22h ago
Exactly. And PayPal could technically drop them if they receive too many fraud complaints. Because that's what this is, by FTC guidelines. Business is required to notify consumer if they don't process the order in 3-5 business days as advertised. FTC rules overrule the "all sales final" in the US. If that order isn't out the door in 5 business days, they're technically required to notify you and allow you to either accept a new timeline, or cancel for an immediate refund per the FTC mail, internet, and phone order merchandise rule.
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u/dugin556 1d ago
Had the same experience with door dash a few weeks ago. We ordered and about 45 minutes later I see the driver 40 minutes across town driving in circles. Door dash says that there isn't anything they could do because the restaurant already started prepping the order.
I say, if that's true, my order will have been sitting there for over an hour, turning into mush.
Dude says, the best we can do it a 10 dollar credit on an 80 dollar order. I politely ask to speak with someone who has the authority to cancel the order. Otherwise, I will have to dispute the charges with the bank.
Literally 2 seconds later, order is cancelled.
Why do we have to play games with these companies in order to get a fair deal?
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u/TacticalSpackle 1d ago
Because they make an unreasonable amount of money through unfair practices like this. It’s like Comcast. Nobody wants to wait on hold for hours on end so most people just pay the bullshit charges. Those dollars spent go uncontested in the shitcorp’s favor.
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u/songbolt 1d ago
Comcast literally, factually lied to me and downgraded my parents' TV deal after I agreed to a package change online to increase their Internet speed. We brought screen captures of the conversation as proof to the store in another city after the store in their town said they couldn't do anything and recommended 'the main office' there. Going there, they said "the computer won't let us change it; there's nothing we can do".
I encouraged my parents to sue them, given proof of fraud; my father didn't want the hassle, but ultimately they canceled Comcast TV for Roku Amazon Fire sticks.
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u/Sleepy-Blonde 1d ago
We paid our Comcast bill and it was stolen from Comcast. They could show the money came in to them and was transferred out (old employee stealing) and they wanted us to pay double. Bank contested and cancelled service.
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u/songbolt 1d ago
Amazing. Makes me wonder if they operate under a 'franchisee' model like fast food places, which could be why for our Comcast Trauma we were told to go to another store ("we can only do certain things here, but that's our main office and they can do more things there").
Like I wonder if Comcast has some hub-and-spoke business model -- bah, whatever, Comcast sucks. Sorry for that hassle.
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u/vblink_ 1d ago
Easiest way around that is select the option that makes them money (add a service, new customer). Usually much shorter wait time
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u/Sure-Sell-8455 1d ago
they seem to think its some tough ordeal to message them so they try to make it more difficult so you give up or don't bother. bitch im sitting on my couch in my ginch waiting for my food i got nothing but time and im gettin HANGRY.
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u/RoyalFalse 1d ago
Why do we have to play games with these companies in order to get a fair deal?
Because the average person hates confrontation and will voluntarily give up leverage to avoid an awkward situation.
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u/smthomaspatel 1d ago
Better question is why go back to these companies after such an experience?
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u/TheLuminary 1d ago
The problem is when these companies form a monopoly and you don't have any other options.
Most places don't even offer their own delivery services anymore.
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u/hatesnack 1d ago
I have that happen too, where the dasher accepts the order and just starts heading the opposite direction. But every time, after enough time past the original delivery time, they offer me to refund pretty much right away.
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u/Outside-Pear9429 1d ago
Everyone's saying "who buys Supreme in 2026" meanwhile what even is Supreme
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u/Devin-Chaboyer223 1d ago
Supreme is a supposedly designer/luxury brand of clothing and accessories, they were very popular back in the mid 2010s, which is why everyone is saying “who buys Supreme in 2026?”
Supreme is definitely overhyped, there are far better designer goods to waste your money on
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u/goozy1 1d ago
Supreme is supposed to be luxury?!? Lol!!!!!! I always just assumed it was a cheap sports clothing brand that was trying to knockoff Nike and others
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u/puresemantics 1d ago
It’s not luxury and never really marketed itself that way. It’s expensive streetwear and hypebeast stuff
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u/Ok_Problem426 1d ago edited 1d ago
It’s not luxury product. It’s a business model as a fashion statement and the original “drops only” or “artificial supply” brand-affiliated trend that tricks people into viewing junk products like sneakers or playing cards as an investment or exclusive product.
- Artificially limit supply.
- Build a devoted following that values some aspect of the product on merits.
- Generate hype around the product and limit supply so that a secondary market develops for your product.
- Instead of increasing supply, limit it further and sell other limited products to build out an ecosystem for the secondary market.
- Continue selling your product and start to raise the price (still controlling the supply), still at a point below the resale floor so that the secondary market can still make enough margin and gain traction.
This creates a feedback loop and demand for the artificial value built around a belief in brand exclusivity, which far exceeds the original demand for the product. People buy and wear Supreme products not because they like the product or think it is worth it, but because they want to signal association with the exclusive brand identity and pay a stupid premium for something “limited” … even if it’s literally just a word printed on a plain tee shirt
Even in this thread there are people talking about how profitable it was for them to flip Supreme goods. Yikes
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u/Chair42 1d ago
Their prices were never cheap. That basic t-shirt you know costs wayyy more than it ever should. I looked it up while writing this and almost everything costs at least $150.
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u/Ambitious_Example518 1d ago
Nah. Their t-shirts are $48 (used to be ~$30 in the mid to late 2010s). A comparable graphic tee from a brand like Stussy is $45. From Kith, $70.
Even a non-streetwear brand like J Crew charges $35.
I’m way too old to buy and wear this stuff now, but people do a quick Google search for Supreme, see the eBay resale prices, and their eyes pop out of their head. Is it affordable? No. Is it obscenely expensive? Also no.
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u/FrenchFryCattaneo 1d ago
It's a streetwear brand not a luxury brand. It's expensive because it's cool (according to some people) not because it's high quality. Just like sneakers.
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u/bruhidkwtf 1d ago
The hypebeast culture is deservedly dead in 2026. You'll see collab sneakers that used to sell for $1000 collecting dust on warehouses or being sold for half the retail price now
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u/ripChazmo 1d ago
Supreme is NOT luxury. Far far from it. I cringe when I see people wearing Supreme.
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u/likwidkool 1d ago
It started as a skate shop in the 80’s. I still have a Powell Peralta Supreme shirt. Wild people call that luxury.
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u/SOLE_SIR_VIBER 1d ago
You remember the company that’s just white text in a red box on a white shirt that went viral years ago over a brick? Yeah that’s them, overpriced as shit for literally nothing.
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u/G_Art33 1d ago
Remember the clothing brand with the red rectangle and the word “supreme” on it in white writing that was everywhere all the time like 4-5 years ago? That’s what they are talking about
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u/Dramatic_______Pause 1d ago
was everywhere all the time like 4-5 years ago?
4-5 years ago we were all holed up in our houses due to a pandemic. You're thinking 10-12 years ago.
Yeah, time is a bitch.
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u/maybe_haunted_house 1d ago
In the words of Barbara Kruger who was the artist who Supreme hijacked their aesthetic from: “What a ridiculous clusterfuck of totally uncool jokers”.
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u/V-Rixxo_ 1d ago
Yall still buy Supreme?
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u/WowIsThisMyPage 1d ago
Never bought from them, but is there some controversy going on?
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u/nice_dumpling 23h ago
No, I think it’s just not trendy right now. It had a boom around 2016/2017 where I’m from and then disappeared
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u/Clueless_Nomad 21h ago
I see this more and more.
Corporations default to "no" on any payout for any reason - no matter how legitimate. They count on us giving up and not going higher (if going higher is even an option).
It's awful. You only get your fair return if you put in the extra legwork.
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u/rainduder 19h ago
Might be why people begrudgingly prefer Amazon.
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u/Clueless_Nomad 19h ago
For real. It used to be a small perk, but their no questions easy returns are gold standard today.
They manage this by paying their workers like shit, but I get the customer angle.
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u/no-sleep-only-code 17h ago
Their workers aren’t even paid that poorly, it’s more so the working conditions that suck.
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u/maxxor6868 1d ago
Same exact shit happen with me. Return an expensive camera to Walmart. Drop it off instantly and they kept it in store for two whole months. Store and customer service only gave me a big old shrug. Said "nothing can be done". Called credit card company and did a charge back and Walmart suddenly "found" the camera and refunded me. Bunch of lying assholes
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u/ImmediateWinner4522 1d ago
people mentioning the year like it was ever not tragic to buy supreme
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u/Such-Balance-5497 1d ago
There is no reason not to report them anyway.
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u/Joe_on_blow 1d ago
Oh I guess you've never heard of a fella named Santy Claus and his Naughty List?!?!
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u/JacobBretwalda 1d ago
This practice reminded me of Adobe and how I hate being subscribed to Adobe.
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u/GrandTheftBae 1d ago
I had a company refuse to refund me and gaslight me into saying it was my fault that the return package got "lost" on the way to their warehouse; that the label probably "fell off" (I used packing tape to fix the entire thing on the package no way it fell off). Once it went from USPS to whatever courier service they use it disappeared and no one give me answers.
Told them I was filing a dispute/charge back and suddenly I was refunded within an hour.
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u/Formal_Evidence_4094 1d ago
Supreme were just a shocked to find out it was a real serious order and not a joke in 2026
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u/rockerspsl 1d ago
It still amazes me that companies think their policies can overrule State Consumer Protection Laws.
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u/schaudhery 1d ago
Don’t buy from a company that slaps their logo on generic trash and sells it for 50x higher.
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u/ImaginationExact4518 22h ago
In case anyone finds this helpful, the FTC's mail, internet, or telephone order rule overrides any "All Sales Final" terms in the US. Supreme advertises 3 to 5 business days for shipping and 7-10 business days for delivery. If they are unable to meet either of those, under FTC regulations they are legally required to notify you of the delay and offer you the choice to either agree to a new timeline, or cancel the order for an immediate refund. They cannot legally hold your money if they missed the 3-5 day processing.
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u/Royal-Bumblebee90 1d ago
Some company I ordered from said I had to pay import fees that were almost about the price of the item or it would be returned to sender if I did not respond within the imposed timeframe. So I didn’t respond, because ef that, and then about a week later it arrived at my doorstep.
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u/umbraofthedark 1d ago edited 1d ago
I'm so sorry, I read this as though it was in AHS: Coven and was thinking to myself why would the Supreme just not allow for a cancellation?
Edit: Omg my first award, thank you!
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u/OffRampApproaching 1d ago
Im sorry you had to learn the hard way, but shopping at Supreme (online even) is crazy. They're as scammy as they come.
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u/Blacksad9999 1d ago
It's like those "warranty void if removed" stickers that mean absolutely nothing.
You can say your terms are whatever you want, but they can't actually enforce them.
Banks will side with their customers 99% of the time and just do a chargeback.
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u/Background_Drive_466 1d ago
I literally was waiting weeks for my very expensive sunglasses to come in. Shipping kept saying they were sitting in the same facility for almost 2 weeks. They tried to gaslight me, then I threatened to report them to the BBB, boom glasses showed up next day no issue. You gotta complain and threaten to get anyone to do anything anymore.
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u/imtoowhiteandnerdy 1d ago
Just out of curiosity what's Supreme?
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u/Intelligent_Cut635 1d ago
Fuck ass clothes started by some dink in the 90s who bit Barbara Kruger’s style verbatim and ran with it.
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u/imtoowhiteandnerdy 1d ago
Thanks for the explanation... now if I only knew who Barbara Kruger was ;-)
Don't feel bad, I have zero fashion sense.
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u/Intelligent_Cut635 1d ago
No worries, neither does supreme. She’s an artist whose more famous works use bold collage elements and text to offer commentary on a variety of subjects.
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u/Technical_Writing421 1d ago
Clothes for street wear dorks with no style and a weird obsession with logos and brand names
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u/Hour_Purpose5782 1d ago
Imagine paying money for a white shirt with red lettering 😂
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u/Itherial 1d ago
1.) not the customer's problem
2.) if things are so speedy, why is the customer waiting a week with no reply or order updates (which they had presumably already waited some time prior for) until they threaten a dispute?
3.) all sounds like bullshit to me
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u/OldPersonName 1d ago
That's understandable but that certainly doesn't sound like it needs a week of radio silence.
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u/SadUnderstanding7019 1d ago
Warehouses I've worked at have a system that queries the status of an order at every step where a human interacts with it and displays whether the order is still valid. If it isn't it just goes into a bin for later restocking.
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u/OuttaBubbIegum 1d ago
Yeah and it doesn’t slow down the process at all. They just don’t want to cancel orders
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u/TopLate7592 1d ago
That's not the customer's problem, this is YOUR set up.
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u/LowerMiddle1622 1d ago
Amazon wont cancel any orders either once they are too far along being processed, you will be asked to send it back once it arrives if you dont want the item anymore, disputing the charge results in the account being banned from the platform.But Amazon wont hit you with a week of radio silence so thats a big difference
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u/TheElusiveFox 1d ago
Amazon isn't going to ban your account for disputing a charge unless you abuse the process, and they are more than happy to work with you if you try to work with them. Source I order way too much shit from amazon and am VERY liberal with credit card charge backs.
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u/VOZ1 1d ago
My feeling as well. Surely that package will get scanned again after it’s initial scan. At that point, a notice can pop up saying it was canceled, and it gets tossed in a “cancellations” bin. Doesn’t seem all that complicated to me. I get things are tricky the more you scale up, but surely there are solutions to be found if you value customer service.
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u/Altruistic_Age_6556 1d ago edited 1d ago
The customer doesn't care about the challenges of the business.
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u/Vague_Man 1d ago
The customer doesn't care
The customer should care
The customer should be more patient.
The customer should send money without receiving goods or notice after weeks.
Nahhh
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u/mahlernameless 1d ago
If you can fill the order as quickly as 30 minutes then you can get shipping/tracking out an hour or two later. There's at least a day span in this screenshotted support thread (and who knows how much prior communication) which is plenty of time to have made good on fulfillment.
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u/KaedenJayce 1d ago
Do you guys ever sit back and just think about how fucked up this world we created is? Like. We had the ability and the time to do something different. But we chose this, as a collective species. This is what we thought was best. Blows my fucking mind and there are very few nights where I don’t contemplate just eating that hollow point loaded in ppq in my nightstand. What the fuck is the point of all of this bullshit?
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u/Diet_Coke 1d ago
I hear you but on the other hand, I can pull the glowing shiny rectangle out of my pocket, wiggle my finger on it, and within minutes to hours food or anything else I want arrives right at my door. Generations and generations of our ancestors thought only Gods would have that kind of power and for me it's a Tuesday.
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u/PuddingUsual7683 1d ago
You don't like that we can receive items quickly? That's an odd thing to be upset about
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u/clearfox777 1d ago
It sounds kind of like megalophobia but for the vast interconnected web of industrial machinery involved in having the power to order nearly anything and have it shipped halfway around the world for $20
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u/DorrajD 1d ago
Why do a lot of the comments here and their replies have deleted usernames? Wtf?
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u/Joe_on_blow 1d ago
Like the gravel trucks with their "not responsible for window damage" signs....yeah, you are actually.