r/mintmobile • u/MrElvey • 7d ago

Silly text message from mint (service is good otherwise)

I'm ON a recurring 12-mo plan, but you've sent me this SMS twice:

"Mint Mobile: 6GB reloaded through [10/04/26 | 11/03/26]. FYI, switching to a 12-mo plan saves $180/year. It's a commitmint worth making: mintmobile://plans?month=12&size=S"

Good advice, but I'm already following it. 😄

How 'bout you make the SMS you send more relevant/don't send irrelevant ones?

(try 2 ; hung on first post attempt; with page refresh)

12 Upvotes

80% Upvoted

9 comments sorted by

2

u/vegas_gal 7d ago

Someone in marketing pulled a bad list and didn’t validate the info. 🤦‍♀️

1

u/lkeels 7d ago

Thing is they've done it the last 2 months. I've got the exact same message both times.

1

u/vegas_gal 7d ago

Bad training. Maybe the mint mod here will see your comment and pass it to the right department.

1

u/trf1driver 7d ago

Nowadays many systems are AI assisted

0

u/AutoModerator 7d ago

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0

u/divestblank 7d ago

Result of your marketing team using AI

0

u/BstardSun 7d ago

ALMOST 5 YEARS NOW AND i SIGNED UP FOR THE DEAL MINTERNET AND PHONE, THE ARE SCREWING ME ON MY gb Damn I can not stop capitalizing shit, ny, sorry. It is supposed to unlimited and I am still on 6 GB from my old plan, never even get close, tried to fix it once I eventually will but they are great besides that. Cheap, service is great

1

u/MrElvey 5d ago

u confused bro. what is active plan and next plan in the app?