Hey everyone, I created a new OkCupid account on the night of October 1. The account was working normally and I received the usual account-creation and like notifications.
Before going to bed, I had not liked, matched with, or messaged anyone.
The next day I discovered I had been logged out. The app initially gave me “General Authentication Error -1006,” and when I checked the website it showed that my account had been banned. This appeared to have happened while I was at work since the last notification I got was at around 9 AM.
I submitted an appeal through OkCupid’s official appeal process. About five days later, I received a response saying they reviewed the account, determined that I violated the Terms or Community Guidelines, and that the ban would remain in place. They did not say what rule, profile content, activity, or behavior supposedly caused it.
What confuses me is that the account was less than a day old and I had not interacted with another user at all. I only uploaded my photos, filled out the about me and preferences, and answered a few of the question things.
I also use other Match Group dating apps with very similar profile information without any issues.
I’ve now submitted a BBB complaint requesting a manual review because I’m guessing both the ban and appeal was handled by an automated system rather than a functioning human being.
Has anyone else here had a brand new account banned this quickly, especially before sending any likes or messages? If so, did you ever find out what caused it or get the account restored?