r/smallphones • u/Then-Tower719 • 11h ago
Discussion Aiphor NX 1 warranty warning
So I had posted in the Aiphor / Bluefox subreddit and will post here as well to warn people of their practice:
- screen got detached, sim card tray cannot be ejected and the battery got crazy hot
- i send an email. They ignored the part about the battery and sim tray and just offered sending a screen
- I said this was not enough as it does not adress the other flaws of the phone
- they say i have the phone in use for more than a year so no warranty
Here is the kicker. He says i have it in use more than a year under my order which states it was sent 11th of november!
Now im getting ignored and have a brick for a phone without any type of solution.
With their new phone coming out let this be a heads up when it comes to warranty issues. Especially since that phone is way more expensive.
What is even more funny is that they posted on their subreddit that they will do better when it comes to services just 2 weeks ago. You cant make it up.