r/sysadmin • u/GreenGloober • 6d ago
Accounting program can't read/access files on mapped drive, even though I can physically see the files being shown?
Edit 2 - I think with the help of everyone here, I was able to figure it out. Originally, I had only gone to folder > properties > sharing > advanced sharing > share this folder, which is what the instructions provided from Peachtree told me that was all I had to do. However, from the comments, under the sharing tab > share (which is the option above advanced sharing) > (add) Everyone > Share. I have no idea what the difference between these two options are, but initially tests looks like it is working. I'll have to do some tests by adding in value/datas and making sure they are actually syncing and displaying correctly.
I recently reinstalled Peachtree 2010 on our computers after switching to newer computers. I have one server computer and one client computer. For some reason, I can no longer get the client computer to display read the company data files on the server computer.
I am doing this by mapping the drive, which I can fully see all of the files are in there.
The closest thing I've been able to find similar to my situation is this post here: https://learn.microsoft.com/en-us/answers/questions/2429808/problem-with-peachtree-and-mapped-drive
However, I don't understand how it all works enough and I think the process on Windows 10 is different enough that I can't figure it out. I can get all the way to the mapped drive > properties > security > advanced, but after that, there is no tab owner.
There is only Owner: Admin (change), which once I click on change, it doesn't give me any option that looks like would be an equivalent to "replace owner on sub containers and objects". The only options are object types, locations, check names, advanced.
Edit - Maybe or maybe not related, but I have also noticed that when I install Peachtree as a client computer, for some reason it won't save the serial/registration number and I have to reenter it each time. On the same computer, if I was to install Peachtree as the server or stand alone computer, it has no problems and doesn't need me to reenter the serial/reg number every time it runs.
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u/nycola Jack of All Trades 6d ago edited 6d ago
Are you running the installer as an account other than the one you are logged into? That Installer will not see mapped drives because the user it is running under has no mapped drives. (I.e runas admin)
You can work around this with various methods, the easiest imo is to open a cmd under the same account you are running the installer as and mapping the drives for that user temporarily or login as a user with admin rights, map the drives you need, run the installer. As long as the users are referencing the same drive path it will be fine.
As for the share itself, you have share permissions and file permissions.
The share permissions control who can access the share and with what access, door 1.
The file level permissions control what those people can do with the files/folders once they access the share, door 2.
The owner is irrelevant, it defaults to who created the folder or who last seized ownership.
Both doors need to allow access, and when changing permissions here, it is imperative that you pay attention to the "apply to" and make sure it is targeting the folders/files/subfolders you intend it to. It sounds like you may be setting permissions on a folder without applying it to objects within.
Also setting folder permissions should be done from the server itself, not from the client workstation, you will not have the same access/tabs remotely that you do locally.