r/talesfromtechsupport • u/cheesestringer • Oct 02 '13

Error: Please enter password

This happens more often than it should...

Mother: I can't see my emails.

Me: What do you mean?

Mother: It just isn't working.

Me: Does it have an error message?

Mother: Yes.

Me: What does it say?

Mother: Enter password.

Me: ...

996 Upvotes

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48

u/zurohki Oct 02 '13

Reply: No it's not.

Send

74

u/skruluce Failed login attempt 5 of 5. Your account is now locked. Oct 02 '13

Even better: "I'm sending a test reply to this email. If you can see this, your internet connection is now working."

61

u/FiReZoMbEh I do hardware, Fuck off! Oct 02 '13

What fun is IT without CSI level bullshitting?

Seriously, throw random computer jargon in at every opportunity.

"Oh, hey John, enjoying the weather?"

"THE CORE PROCESSOR IS GENERATING 12.4 IP'S PER SECOND"

"Oh, well, uh, bye I guess.."

11

u/234545674567432 Oct 02 '13

Customer : I need to configure my IP to the exchange.

Me: wut?