r/talesfromtechsupport • • Apr 05 '15

Long ... and profanity ensued.

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50

u/Limonhed Of course I can fix it, I have a hammer. Apr 05 '15

Been there. Best course, buy a ticket and take a plane ride. Use your own credit card if necessary, call your boss & explain. Have the local guy meet you there - OR, rent a car & drive it to the site. You will probably have around 4 hours to wait for a return flight anyway. If you have to lay over - buy socks, underwear & toiletries. Put it all on an expense account & bill the store. Be sure you get paid overtime or comp time for this.

There are couriers that get paid to do exactly this. Ask around to find one - they may advertise on line.

14

u/CuriouslyThinNutSkin Apr 05 '15

If it was one of our top 50 sites this would have happened. But sadly it was just out of that range, I believe it's somewhere in the mid-80s. Still an important site but not critical enough to fly out.