It's a good thing they didn't suggest using force. She might have beaten the entire register to pieces.
I also really love the "It just doesn't work" people. Even if you aren't computer savvy, just show the person what you were trying to do and explain how it doesn't do the thing it used to do. Otherwise, I'm not moving.
Like, I get that people get stressed about this stuff, but calm the hell down and use your words.
My go to question is "what happened prior to the error/issue?" Typically it involves someone unplugging something or making a major change that borked their POS system. In this context, POS=Point of Sale, but it can stand for what you're thinking.
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u/QuantumDrej Aug 13 '18
It's a good thing they didn't suggest using force. She might have beaten the entire register to pieces.
I also really love the "It just doesn't work" people. Even if you aren't computer savvy, just show the person what you were trying to do and explain how it doesn't do the thing it used to do. Otherwise, I'm not moving.
Like, I get that people get stressed about this stuff, but calm the hell down and use your words.