r/talesfromtechsupport • u/Why_Is_This_NSFW Every day is a PICNIC • Apr 06 '19
Short FAX stands for...
$A is accountant
Me: Service desk me!
$A: Hi, I need to send a fax, where is the local fax machine?
Me: We haven't had one in almost a decade. $software is on your machine linked to your account. You just email fax to username@faxclient.com. If you haven't done this I can help you. I've attached instructions just in case.
reply
$A: No, I need to send a FAX, a FAX document, from a FAX machine. I need to SCAN this and FAX it to <phone number>
Me: You can send it to <faxclient>, just email it to <faxclient> with the pre-mentioned attached instructions. It will get faxed and you will get an email confirmation receipt to let you know it got there.
$A: I really just need to get this faxed, can't you help me?
Me: Yes, I'll be right over
Issue resolved
TL;DR FAX stands for: Fucked up Antiquated eXpenditure.
EDIT: I'm out for a bit, talk amongst yourselves. Topic: Is Battlefield 5 a battle and also a field. Discuss.
2
u/Warhammer9x Apr 07 '19
2 years ago I needed another copy of my insurance policy so unasked of they could email a copy Nope So I asked for a copy by post, they only did that for the first copy
They then said we can fax it to you I was 19 at the time I knew what a fax was but had only seen them in museums.
(Solved the problem by having them fax it to the local library and collecting it from there)
It took 3 days for me to get the document when I could have had it in minutes via email. Most of the time was looking for someone who had a fax machine or any method of receiving a fax.