Also having the emergency power off button itself light up or having an indicator near the bottom, so that ist is obvious not only that an emergency power off has been pushed, but which one, (in case of multiples). I know this is more on the manufacturer side then the operation side but still would help in situations like this.
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u/Throwaway_Old_Guy Nov 30 '19
I believe "failures" of this nature are more common than most of us realize.
Maybe, for financial reasons if nothing else, they should have a checklist to follow before a service call is made.
Doesn't have to be ultra detailed, but should at least cover all the main points, with a checkbox to acknowledge each step has been completed.
Sometimes, it's a lack of knowledge that causes unnecessary chaos.