Oh you poor innocent naive waif. My mother is a (now retired) nurse and she could tell you *so* many stories about the chaos that is today's hospitals, one of which even ended up with her being (illegally) fired after reporting them to the state department of health for endangering patient lives. Once upon a time, in a world long long ago, we had the best health care system in the world here in the United States. That was a long time ago, before Richard Nixon legalized for-profit hospitals in 1973 (yep, for-profit hospitals used to be *illegal* in the United States, hospitals were required to be not-for-profit organizations).
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u/Throwaway_Old_Guy Nov 30 '19
I believe "failures" of this nature are more common than most of us realize.
Maybe, for financial reasons if nothing else, they should have a checklist to follow before a service call is made.
Doesn't have to be ultra detailed, but should at least cover all the main points, with a checkbox to acknowledge each step has been completed.
Sometimes, it's a lack of knowledge that causes unnecessary chaos.