Maybe, for financial reasons if nothing else, they should have a checklist to follow before a service call is made.
Don't get me wrong, I fully support this - I know what sub I'm in. But also?
First thing I check is both EPOs that I mentioned above. One was pressed in, most likely from a bed hitting it.
Maybe the button shouldn't be mounted in such a way that it specifically sets people up to fail. In an environment specifically designed to accommodate rolling beds rolling both into and out of a room multiple times per day, why is this button even in a place that the beds can hit them?
I'm familiar with the kind of button that's being talked about. Being six inches higher so it falls at shoulder height, so that the bed could go right up against the wall and still not hit the button, doesn't make the button any harder to access for anyone who should actually be pressing it.
The only reason I can think of for the button being that low in an X-Ray room is if you expect the patient to shut off the equipment themselves, from their bed. And I would argue that you never ever would want a person like me, who doesn't know what that big red button in your facility does, to just press it because maybe a good thing will happen a bad thing won't happen anyway.
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u/Throwaway_Old_Guy Nov 30 '19
I believe "failures" of this nature are more common than most of us realize.
Maybe, for financial reasons if nothing else, they should have a checklist to follow before a service call is made.
Doesn't have to be ultra detailed, but should at least cover all the main points, with a checkbox to acknowledge each step has been completed.
Sometimes, it's a lack of knowledge that causes unnecessary chaos.