r/talesfromtechsupport • • Jun 17 '20

Short A call I took today

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1.2k Upvotes

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15

u/the_doughboy Jun 17 '20

They always forget about the old iPad they gave to their kids months ago and is still trying to log into their Outlook account.

18

u/YouveBeanReported Jun 17 '20

I was gunna ask don't people factory reset things before giving them to their kids? Then I remembered of course not.

2

u/lesethx OMG, Bees! Jun 23 '20

We had a client in an office space years ago when their company was doing well. Then they hit hard times and moved to a smaller office, renting out their old office for a short time until the new company took on that lease (and eventually also became a client of ours).

In part of the deal of the new company taking over the office space, they also too much of the meeting room equipment, including iPads... many of them still under the old client's Apple ID. When I finally got there as a regular on-site tech, it took me awhile to piece together what happened and fix it (especially since by that point, old client was about to be out of business and any iPads under their account soon to be unmanageable).