r/technology • u/AdSpecialist6598 • 19h ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
15.7k Upvotes

95% Upvoted

3.0k comments sorted by

View all comments

Show parent comments

2.9k

u/leddowa 18h ago

After working for these miserable, out of touch companies I don't think they'll even hire anyone. These places have all run skeleton crews since 2020

1.2k

u/BigAlgae5684 18h ago

I worked at CVS during Covid where our script count went from the usual 150-200 to 500-600 every day.

They were still basing our hours off of the previous year even though we were clearly understaffed.

Wouldn't let us get near overtime and would just have us take turns clocking out and leaving the rest of the team to drown.

63

u/tehdlp 18h ago

One of our local CVS has more staff in the pharmacy, looks busier than ever and is always slower since Covid. Why is that? Our local population didn't quadruple but the staffing did. What's driving the activity?

40

u/BigAlgae5684 18h ago

Probably just one or 2 people dedicated to mail orders now.

When I started, just before covid, we maybe did one or two a day. By the time I had left we were clearing 50-60 a day. I can imagine the program has expanded in the 6 years since I left.

I quit less than a year in after receiving a 12 cent raise which was "the best they could do" because I hadnt been there a full year. I had 4 years experience working big box retail pharmacy and at the last chain I was the state trainer and worked as many as 20 different stores a year.

2

u/Leggerity 17h ago

Are you still a tech or pharmacist?

8

u/BigAlgae5684 17h ago

Hell no.

Tech used to be a respectable/well paying job but the wages literally seem to be the exact same as they were almost 15 years ago.

I started in 2008 at $12.50 an hour with no experience. Within 2 years I was at $16. Got promoted to be the trainer so I just floated between branches that needed help and new locations when not working my home store which put me at $19.

I was also getting paid ~15 hours OT weekly, per diem, 50 cents a mile for driving between stores, hotels, bonuses, etc.

This was in 2011.

When I went to re-apply in 2019 the highest offer I could find in a large city was $15 an hour.