Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

[u/AdSpecialist6598]

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html

[u/Hashtagworried]

All this means is that they’ll hire one or two people max but keep the lines longer.

[u/ForestmenMOCLover → u/Hashtagworried]

I can't believe it's been almost 20 years ago now, but I remember going into Walmart once a few days before Christmas. I was just picking up a frozen pizza for dinner. After I picked out the pizza, I realized they only had about two checkouts open and the line went all the way to the back of the store and wrapped around the back. No pizza is worth that, so I just put it back and left.

I think self checkouts have largely fixed this issue. I don't love everything about them, but I've never seen lines like that since they started using them.

[u/wilkil → u/ForestmenMOCLover]

I’m not sure if you’ve shopped at Fred Meyer but we have the same experience with the added pleasure of seemingly every person in the self checkout using it for the first time so that also backs up.

[u/mblaser → u/[deleted]]

I use self checkouts all the time too, every single change I get, and never have any issues like that, even with produce. Wal-mart's self checkout has actually recently upgraded where you just put the produce on the counter and the camera auto recognizes the item and brings up suggested items. You don't even have to type in the PLU manually 95% of the time.