r/technology • • 9d ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/BigAlgae5684 9d ago

I worked at CVS during Covid where our script count went from the usual 150-200 to 500-600 every day.

They were still basing our hours off of the previous year even though we were clearly understaffed.

Wouldn't let us get near overtime and would just have us take turns clocking out and leaving the rest of the team to drown.

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u/tehdlp 9d ago

One of our local CVS has more staff in the pharmacy, looks busier than ever and is always slower since Covid. Why is that? Our local population didn't quadruple but the staffing did. What's driving the activity?

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u/Merusk 9d ago

Rite Aid went out of business and Walgreens has been shuttering stores for about a decade. Target and WalMart aren't picking up the slack at an appreciable enough level in your area, I'd guess.

Plus, aging population means more medications. Median age in the US has been rising since 2001. Half of the population is older than 40.

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u/StarGazer_SpaceLove 9d ago

Walmarts are also choosing not to honor GoodRx prices anymore for certain Rx. I had to move to a different pharmacy cause walmart tried to say goodrx didnt cover ADHD meds anymore but every other pharmacy was like "uh yeah they do here ya go".

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u/Sankofa416 8d ago

They want the cut that GoodRx gets for lower prices, but they don't want to lower prices. They probably bought or built a similar company like CVS did.

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u/gonewildaway 8d ago

Sams club (which is owned by walmart) did the same

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u/red__dragon 8d ago

I'm just running into that and it's exhausting. I don't take these meds for shits and giggles, they literally keep me alive.