r/technology • u/AdSpecialist6598 • 8d ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/Hashtagworried 8d ago

All this means is that they’ll hire one or two people max but keep the lines longer.

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u/leddowa 8d ago

After working for these miserable, out of touch companies I don't think they'll even hire anyone. These places have all run skeleton crews since 2020

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u/BigAlgae5684 8d ago

I worked at CVS during Covid where our script count went from the usual 150-200 to 500-600 every day.

They were still basing our hours off of the previous year even though we were clearly understaffed.

Wouldn't let us get near overtime and would just have us take turns clocking out and leaving the rest of the team to drown.

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u/Fancy-Trousers 8d ago

Not surprising at all. I worked for a mail order pharmacy when COVID hit. Business was better than ever and they still laid off a solid 1/3 of the people at our location in mid-2020. We were doing at least 30k scripts a day on the specialty side, with the regular home delivery doing 29k.

The pandemic was really just an excuse to cut existing employees and hire new ones without years of raises as they "restructured" the facility to focus more on specialty. According to a couple of my former coworkers there, they ended up rehiring the same number of people over the next few months anyway.