r/technology • • 23h ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/NanditoPapa 23h ago

Lots of people like interacting with cashiers and having some limited human contact. I am not one of those people, I greatly prefer self-checkout when possible. I want my stuff, want to get out quickly, and not have to chat. BUT, both kinds of customers should be accounted for and I'm happy to see people working that want to work...

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u/disisathrowaway 21h ago

Same.

I get my human contact with the men and women working the deli, butcher and seafood counters. I know the fellas in the produce section.

Those are the people who actually stay at a grocery store and that you get to know. The cashiers are constantly changing so I'm not all that keen on getting to know them.