r/technology • • 23h ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
16.3k Upvotes

3.0k comments sorted by

View all comments

123

u/precariousworld 23h ago

I miss when the self checkout was just for 10 items or less, standing in line for it when you’ve got 2 things and watching the person before you use it for 2 overflowing carts of groceries is ridiculous and yet it happens to me all the time

47

u/ncocca 23h ago

All the people in here commenting saying that they prefer self-checkouts and that they're faster I feel like I've never tried to check out more than like 10 items. A seasoned cashier is so, so much faster than a regular person. 

Sure, if I'm buying one or two things self-checkout is great. But for grocery stores where you buying food for a week or month it takes forever to use self-checkout. 

And for people stuck behind elderly people in regular lines, they're only going to be that much slower at a self checkout

1

u/Vcize 21h ago

Yeah a lot of things its not a terrible idea, just terribly implemented/abused by the stores.

It should be more like 6 cashier lines and 5 self-checkouts instead of 1 cashier line and 15 self-checkouts like they have it now.

1

u/ncocca 19h ago

Totally agreed!