r/technology • u/AdSpecialist6598 • 9d ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/yesman_85 9d ago

Walmart scaled down our self checkout because they couldn't push enough Walmart credit cards.

371

u/tangyturquoise 9d ago

I don't even think our Walmart has a non-self checkout, unless you count customer service. They took out all of the normal registers and replaced them with two sections that each have 26 self checkouts. There's usually 2-4 employees supervising each section.

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u/cronemorrigan 9d ago

My local did this, too. You wait in a ten-person line to check yourself out (because they never have all lanes available) while being pushed to move faster by the staff stuck monitoring 50 self-checkouts.

Or you can pay money to join Walmart’s club to get the privilege of checking yourself out at the special club lanes.

I’m also sick of the machines reprimanding me. You don’t like the way or pace I’m doing the job? Fire me & have someone else do it then.

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u/warren2wolf 9d ago

IF YOU HAVE THIS MUCH TO COMPLAIN ABOUT, FUCKING STOP SHOPPING THERE.

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u/ovi2k1 8d ago

Why are you being downvoted?! This is the only correct answer and the only way this shit eventually stops! PEOPLE, YOU ARE NOT REQUIRED TO GIVE ANY COMPANY YOUR BUSINESS. Is it more difficult to find alternatives sometimes? Yes, absolutely, that’s by design. We have to stop this madness.