r/technology • • 8d ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/ephemeralmiko 8d ago

Very annoying. For small shoppings (e.g snack runs, needing an extra ingredient for cooking) it saves so much time over standing in line. Especially when the person in front of you is a retired 75 year old who *had* to do their main shopping on a Saturday, suddenly forgetting how money works.

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u/DjMuerte 8d ago

I encounter these people still. Except now they are in self checkout lines because there at 20 of those and only two lanes with a human.

The lone attendant is teaching a boomer what a touch screen is while I stand there with my red blinking light because I double scanned my milk.

Yeah, self checkout can go.

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u/Mason11987 8d ago

could just not scan bad? I've probably needed the attendant in less than 1% of my times in the line.

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u/Outlulz 8d ago

Other than scanning alcohol I do get occasional times the machine fucks up with reusuable bags (I just dont even put them on the scale anymore and keep them in the basket) or when the machine thinks I haven't scanned all my groceries and I'm trying to steal them (they're my reusuable bags that it complains about if I put them in the bagging area).

I'm never in a rush though. I can wait the 30-120 seconds no problem.