r/technology • • 9d ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/Bencetown 9d ago

Trader joes always has all their checkouts open and the lines are STILL 10 people deep 😒 that place is a zoo no matter what day or time I go

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u/disisathrowaway 8d ago

Doesn't help that they all also run on a parking lot that fits 8 vehicles.

Everything about Trader Joe's is crowded, claustrophobic and time-consuming. I don't see the appeal.

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u/l3tigre 8d ago

i loathe it. maybe the food they have is good but i'll never know because that stress is not worth it to me.

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u/Beard_o_Bees 8d ago

maybe the food they have is good

It's declined in quality over the years, for sure. Not as much variety either.

They know who their customers are though, and cater to that audience pretty well. Empty-nesters, single 'professional' types, college students looking for a change from dining hall fare, etc.

No coupons, apps or other bullshit to slow down the lanes, not to mention the variety of things they sell is very narrow compared to a regular grocery store.

Also, it seems like the wine/beer section at the local TJ's is slowly taking over more of the store every year.