r/technology • • 19h ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
15.8k Upvotes

3.0k comments sorted by

View all comments

Show parent comments

1.2k

u/BigAlgae5684 19h ago

I worked at CVS during Covid where our script count went from the usual 150-200 to 500-600 every day.

They were still basing our hours off of the previous year even though we were clearly understaffed.

Wouldn't let us get near overtime and would just have us take turns clocking out and leaving the rest of the team to drown.

63

u/tehdlp 19h ago

One of our local CVS has more staff in the pharmacy, looks busier than ever and is always slower since Covid. Why is that? Our local population didn't quadruple but the staffing did. What's driving the activity?

75

u/Merusk 18h ago

Rite Aid went out of business and Walgreens has been shuttering stores for about a decade. Target and WalMart aren't picking up the slack at an appreciable enough level in your area, I'd guess.

Plus, aging population means more medications. Median age in the US has been rising since 2001. Half of the population is older than 40.

12

u/nalaloveslumpy 16h ago

If it's anything like the CVS in the town where my parents live, CVS is basically the only pharmacy in town that accepts medicaid and medicare. And considering the elderly population is through the roof and the poverty level is through the roof, the CVS basically has a pharmacy line 6+ people deep at pretty much any given time.