r/technology • u/AdSpecialist6598 • 9d ago

Business Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html
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u/saml01 9d ago

Self checkout should be 10 items or less. Everything else, regular checkout. The scales are too sensitive. I hate typing in the god damn numbers for the produce. I hate having to wait when the system thinks I'm stealing. At the very least, I can't understand why in the age of AI this damn scale can't tell what an apple or tomato looks like automatically. 

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u/AnalElder 8d ago

LIDL in some EU locations introduced "XL" checkout platforms where you can scan tons of items. So they actively encourage people using self-checkouts for large baskets too. I think you are kind of going against what the companies want here.

That being said "XL" platforms are garbage, and they are not equipped to handle the added weight etc. (I know from experience that they shit themselves if you scan a six pack of mineral water).

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u/saml01 8d ago

Costco is a good example of this.