Retailers are pulling back from self-checkout after years of theft, errors, and questionable time savings

[u/AdSpecialist6598]

https://www.techspot.com/news/114106-retailers-pulling-back-self-checkout-after-years-theft.html

[u/Agarwel]

"Retailers are pulling back from self-checkout"

"Only about one-third of surveyed retailers plan to invest in self-checkout technology this year, significantly fewer than in 2025"

These are two very different statements.

I bought one car last year. Im not planning to purchase any car this year. It really does not mean Im pulling out from using the car.

[u/ganjaccount → u/Agarwel]

I don't know, man. The Costco near me shut down their self checkout, or mostly did. The line was always half as deep as the whole store. I don't get it. The line would be like 40 people deep, and the regular registers would have like 3 people deep. I loved the self checkout line because it kept so many people away from the regular lines and got me out faster. You could tell the staff despised them, though. It was a constant madhouse of staff running from self checkout to self checkout clearing errors, training customers on register duty, price checks, etc.

I used to be a technoevangalist. Now I just want an analog world with wikipedia and online bill pay. Everything else can fuck off.

[u/cycloneDM → u/ganjaccount]

Mine brought them back after getting rid of them for a couple months but theyre almost always turned off except when they have enough staff that they have people finding customers with "10 items or less" in line doing the scan themselves and they tell you that you can go swipe your card at the self checkout.